Shopping Self service software distribution
To find out how
Shopping
empowers your users
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Shopping benefits

Do you want to empower your users with agile, on-demand access to software and other applications? Do you need to reduce the cost of helpdesk support and software provisioning? Do you need to do all this with minimal disruption to both your users and IT administrators?

 

  • Empowers self service, so users can choose the software they need, when they need it
  • Reduces license costs through a software rental model
  • Provides better visibility and control of software licences deployed across your organisation
  • Automates authorisation, ensuring software is accounted for and delivered to users as required
  • Dramatically cuts helpdesk costs
  • Delivers branch office administration and control to local or departmental administrators
  • Allows for automatic software and license retrieval , improving software license management
  • Users control delivery times, minimizing disruption and increasing productivity
  • Integrates reporting on delivery and installation to measure success and gain understanding about software licensing and usage across the business
  • Multiple language options and a fully supported API to integrate with third party applications

 

“1E’s Shopping has transformed our ability to service our customers with more than 1,100 user generated downloads a month. Our users now decide for themselves when to install their needed applications, downloading them on-demand. It’s made a huge difference to productivity and lightened the load on our IT help desk and Deskside Support and has increased our customer satisfaction results.” Blake Pease, UNUM Assistant Vice President

Case study

Shopping™ demonstrated its scalability in a busy live environment for agri-business Syngenta, by:

  • Handling over 147,000 user requests for software installs and patches
  • Saving over 50,000 hours of IT support time

 

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