1E Academy Live – A great kick off to MMS 2013

WP_20130407_0071E Academy Live is over and we're now on the Monday of MMS. It's was hard work but we're glad to have such amazing people on our team and an awesome community to have come to our session - we wouldn't change a thing.

We'd like to thank all of those who took part in the certification process and became ActiveEfficiency experts and you may have heard we teased a little bit about 1E Workspace. Phil Schwan wrote a pretty neat summary of his Sunday ahead of MMS at the 1E Academy Live experiences. If you have twitter, why not join in the conversation or see what was said using the hashtag #1EAL

We will be producing a nice little highlight video in due course so watch this space.

Henry Truong | Technical Audience Executive at 1E

1E Blogs

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Guest post on TechNet UK: Power to the people – AppStores for the enterprise

Consumerization of IT was one of the big topic of 2012 – the empowerment of the consumers in IT. People have grown accustom to needing "an app for that" and then easily downloading it at will on thier smart phones with no lengthy or complex installation processes. With this comes the expectation that they should have the same experience in the workplace…

Dave Harding, Product Manager at 1E, talks about this type of consumerization of IT as well as the new expectations of the workforce over on the blogs at TechNet UK entitled "Power to the people – AppStores for the enterprise". Here's a short excerpt from the article:

The consumerisation of IT has undoubtedly been one of the industry’s favourite topics in 2012. While the majority of organisations will associate the term with the explosion of the Bring-Your-Own-Device (BYOD) phenomenon (and the associated task of tirelessly managing personal devices on the network), consumerisation has the potential to mean so much more to the enterprise. It’s not just about organisations managing the use of employee smartphones and tablets in the workplace, but more importantly about adapting to the change in user and administrator expectations about how IT should be accessed and used in a work environment.

As organisations continue to receive requests for more ‘self-service’ orientated working environments – where employees can request the applications and services they need, when they need them – it’s clear users expect a greater level of control. After all, why shouldn’t they be able to manage the business applications on their desktop in exactly the same way as the apps on their smartphone? A self-service portal that provides a unified ‘AppStore’, supporting both user- and machine-centric distribution, seeks to solve this dilemma giving organisations a level of business continuity as well as the flexibility to evolve as their business requirements change.

Read the full article where he expands on this self-service approach and how organizations can also manage other processes such as Active Directory group membership or distribution of App-V or citrix-delivered software over on TechNet UK blogs.

 
Henry Truong, Technical Audience Executive at 1E

Happy Thanksgiving from all at 1E!

It’s that time of year where we remember those pilgrims from Plymouth, acknowledge all the things we have to be thankful for and, of course, gorge ourselves with delicious, delectable turkey.

We wish you all the very best Thanksgiving because, for us here at 1E, it is all of our wonderful customers and all those in the technical community that we are thankful for.

Just for fun, here’s 10 facts you may have not known about Thanksgiving. Grab yourself some pumpkin pie and enjoy!

Pie sign on pumpkin

 

From everyone at 1E

www.1e.com/blogs

Does a Proof of Concept (POC) really prove anything?

It is common practice for enterprises to engage in lengthy and expensive POCs to test vendor products and technologies before making a purchase. This old and archaic method of evaluating products does little but waste precious time and energy. POCs are usually executed in a lab or test environments that are pristine and rarely ever mimic the chaos and complexities that exist in a real production environment. Most vendor products usually end up performing very well in POCs that are conducted in a lab or a test environment.

Should one really make a major technical decision based on simple tests that have been run in a lab?

A POC in a lab or test environment is only proving what the vendor has claimed all along. That their products work. The real questions that beg to be asked are:

  • “Do their products work in complex production environments?”
  • “Do they have the ability to scale from small to very large deployments?”
  • “Can they withstand the rigors of ever changing IT environments?”

Rather than spend wasteful cycles in inconclusive POCs, consider a small pilot deployment in a production environment. If the vendor solution is proven, well tested and backed by successful deployments, they will have no objections to a pilot. If you sense hesitation on their part to deploy their solution straight into a production environment, then you know that they are not certain about their own product capabilities.

Answers to the questions below will help you decide whether a POC is worth your time and effort:

  1. Are you extremely risk averse and usually not leading the industry when adopting cutting-edge technologies?
  2. Can you afford to spend time in lengthy POCs and evaluations with no firm dates by when a decision needs to be made?
  3. Will you be able to replicate every single aspect of your production environment in your lab?
  4. Is time to market not a major concern for your organization?
  5. Do you have extra resources and time available to work on POCs?
  6. Is the vendor developing technology specifically for you?
  7. Is the vendor fairly new and not well established?

If you answer Yes to more than five of the questions above, then a traditional POC is the best option for you, otherwise you are ready for a pilot deployment.

A pilot deployment in production not only helps you test the product rigorously, but also gives you a head-start on your project. If the pilot is successful you can just continue with deployment to the rest of the enterprise. Established vendors who are confident in their technologies (with proven deployments elsewhere) will give you the option to walk away from the contract in the unlikely event that the pilot is not successful.

Once you have done your basic due diligence on the vendor and are ready to move forward, structure the contract such that you begin with a pilot and have the option to exit if the product does not meet your requirements.

Are pocs - proof of concept - really required

Gone are the days when one could spend endless cycles evaluating new technologies. Today organizations that are quick to respond to business needs, are innovative and leverage technologies that help them stay ahead of competition are the ones who will win.

Ambareesh Kulkarni, Vice President of Professional Services at 1E

www.1e.com/blogs

Power, Productivity and the Internet: Part 2 – All hands on deck

In part one, Power, Productivity and the Internet: Part 1 – The core of the problem, we looked at the issues inefficiencies of energy consumption in data centers here we look at what to do to address them.

A data center exists to support the data processing within it.  Data centers are rarely static and unchanging.  Data centers are seldom homogeneous in applications and data within them, or in the type and vintage of data processing equipment they contain.  As the business goes about its duty serving customers and earning money month after month, year after year, much changes in the server estate.  Servers are introduced to host new applications.  Servers are periodically swapped out with newer models.  Application configurations change, which also drive changes in server configurations.  Virtualization is applied to improve hardware utilization, but self-service provisioning and lack of good governance contributes to virtual sprawl.  As this transpires, it’s impossible to track what each of these servers are really doing, and especially to what extent these servers are delivering value to the business.

The result is that, at any point in time, we have a lot of investment in servers, some of which are very productive and returning value to the business, others somewhat productive, and some still that are not at all productive.  We’d like to know how we can best use the resources that are returning value to the business (those productively used), and especially to remove the resources that are costing energy and money but returning no value at all to the business.  As time goes on, a data center accumulates waste, and waste unnecessarily consumes energy.

Traditional methods of identifying server waste leave much on the table

Traditional methods of identifying server waste are based upon utilization measurements.  If the server’s CPU utilization is showing activity, then it’s probably doing something.  ‘Isn’t it?  Well, it may be doing something, but how do we know it is productive activity?

This is a problem recognized by data center managers across the industry.  In a recent survey commissioned by 1E, it was discovered that 83% of data center managers want a better view of server utilization though most still rely on simple CPU utilization as their primary metric.  Sixty five percent of those admit to migrating unused physical servers to virtual instances, thus simply propagating waste.

The simple fact is that utilization-based approaches simply do not lend the fidelity of information necessary to effectively minimize waste and to offer energy management at the server level.

Zeroing in on server waste

1E’s “Useful Work” technology is truly unique in its ability to provide clarity of data processing executing on the server.  With this Useful Work technology, each process is classified as either Useful or non-Useful.  This data is accumulated to provide a view of exactly where productive data processing is occurring over the server estate, when, and to what extent.  This provides an unparalleled opportunity to eliminate comatose servers or maximize consolidation, which directly translates into reduced data center energy consumption.

On another level, if the data processing is ultimately driving the power drawn by the server, and if we know that certain data processing is productive and useful to the Business while others is background activity (or non-useful to the Business), then what if we could reduce the power drawn by the server during non-useful activity, and restore it to normal for the productive and useful times?  This is an extension of the useful work technology and a feature that enables active power management of the server such that server power consumption is reduced when doing only non-useful work, and restored when doing useful data processing.  This is different than powering down a server overnight (after all, what business is not 24×7 these days?).  This is actively modulating power drawn based upon knowledge of the value of the data processing, with a view from inside the server itself.  This capability helped 1E win “Green IT Product of the Year” in 2011.

 

 

Power, Productivity and the Internet: Part 1 – The core of the problem

A recent NYTimes article touches upon a number of topics in the ongoing conversation about data center energy efficiency. Some reading that article may react as if some secret revelation has been exposed, incriminating our beloved social media networks and data center as spendthrifts or environmentally ignorant.

The fact of the matter is that we live in an information driven world. Information systems are the foundation of our economies, governments, entertainment and many aspects of our daily lives. Maintaining this information and conducting the data processing around it is an industry. It is as much a part of our industrial fabric as steel and manufacturing were in the 20th century.

The data processing that serves our 21st century lives takes place in facilities called “data centers.”  Data centers are essentially industrial factories. From an energy profile perspective, they look exactly like any other factory in that they consume large amounts of resources (electricity and water in their case).

1E has a pedigree of addressing data center energy efficiency and we’ll share that with you presently but first we’d like to give you a little more background.

The core of the problem

There are some out there that will claim the heart of the problem is our dependency or desire for more and more data processing. That is, we are a data processing driven society, hurtling toward the planet’s demise. We’ll leave that to another discussion and instead assume that the increase of data processing demand in our society is a reflection of progress, commerce, and democracy. If you grant me that assertion, the core of our energy demand problem here is that silicon semiconductor-based data processing systems require energy to operate and produce a good bit of heat as a byproduct of their activity. This is compounded exponentially by a matter of scale. 

Semiconductor devices have become increasingly dense (in terms of number of transistor gates per unit of area), with higher and higher clock speeds. As these increase, so does energy demand. As individual devices become increasingly dense, we correspondingly demand more and more of them. The result is computer rooms with massive quantities of data processing servers, each of which have massively dense semiconductor chips.

We mentioned a moment ago that a byproduct of the power going to the server is heat. These very dense silicon chips operate at temperatures so high that one could not possibly touch them bare handed. Interestingly, this large amount of heat produced by the semiconductor chips is also a threat to their very health.  Consequently, computer servers have lots of fans that pull cool air into the front of the server and blow hot exhaust air out of the back of the server. Yes, fans consume loads of energy too, but the bigger problem still is all this hot exhaust air from all the servers sharing the same space in the data center. For this reason, a large amount of mechanical equipment and resources are a part of data centers as well. These mechanical systems are in the form of air handlers, chillers, cooling towers, and plumbing that is in place simply to remove all this hot air from the data center for the purpose of maintaining a healthy ambient operating temperature for the servers.

In an average run-of-the-mill data center today, approximately half of the electricity supplied by the utility to the data center makes it to the power cord of the IT (server) equipment.  Why only half?  Well, the mechanical equipment that cools the data center requires a large amount of it, and there are other losses along the way due to common inefficiencies in power distribution and mechanical and electrical technology (one never gets 100% of what one puts in). To make matters worse still, of the electricity which actually makes it to the IT power cord, much less than that actually goes toward actual data processing due to fan energy consumption, conversion losses, and other subsystems within the server itself.

In summary, we need lots of data processing, and data processing technology consumes large amounts of energy.

All hands on deck

These issues have been thoroughly understood and very publically visible steps taken to address them for many years already. In the United States, the US Department of Energy (DoE) created the “Save Energy Now” program. This program partners the DoE with industry to drive energy efficiency improvements year over year in data centers, with specific goals of saving over 20 billion kWh annually (as compared to historic trends). In the EU, the “EU Code of Conduct” was created to establish a framework of best practices covering energy efficiency, power consumption, and carbon emissions.

Within the data center community, numerous industry groups, trade organizations, and ad hoc committees have been at work on these issues for years. The work of the Green Grid, in particular, has been instrumental in creating the common language used in the community addressing this problem, resulting in a number of energy efficiency management metrics and data center design conventions that we now consider de rigueur.

With governments and the industry itself working the problem, the equipment manufacturers have a role to play as well. Mechanical and Electrical plant (MEP) equipment manufacturers have responded with higher efficiency transformers and UPS, and innovations in pump, fan, and cooling technologies. When it comes to the IT equipment which is truly the engine of this factory we call a data center, the work of participating equipment manufacturers in the ASHRAE TC9.9 body of work is truly remarkable. This is remarkable in that major server manufacturers mutually revealed engineering details of their products to one another to the extent allowing specification of wider ranges of operating temperature and humidity envelopes. This is crucial to energy efficiency in that it is fundamental to allowing reduced energy consumption of MEP, and greatly expands the opportunities for use of free cooling.

Once can go on about this, but suffice to say the evidence is clear that energy consumption by data processing facilities is a widely recognized problem, and much is being done in a coordinated and public way, to provide relief. It’s improper to draw conclusions about a specific data center facility, based upon news of a high profile business with completely different data centers.  Some energy efficiency techniques are available to everyone everywhere, and many are not.  This is a complex subject with significant nuance, and generalizations can come with risk.

In the end, the Business has invested quite a lot of money in its data center, and to acquire the servers and software within it.  Over the years, the Business spends quite a lot of money maintaining and supporting these systems, and is also spending quite a lot of money on energy for power and cooling.

In part two, I’ll look at how to identify server waste and what you can do to eliminate it. 

What can IT learn from the US Open & Wimbledon Ball boys & girls?

You would think that IT and tennis have nothing in common. One is a sport that rewards cunning guile, a strategic mind, and peak physical prowess whilst the other involves hitting a ball over a small net. In all seriousness, there are some good lessons you could garner from watching tennis that are also applicable in the IT world. Specifically from the way the ball boys and girls conduct themselves in such an exemplary, disciplined manner. Ambareesh Kulkarni, Vice President of Professional Services at 1E, has published his insight into an article over on TechRepublic entitled: “What can IT learn from the US Open & Wimbledon Ball boys & girls?

Here’s a snippet of the article Ambareesh has published:

“Have you ever noticed the US Open or Wimbledon ball boys or girls during a tennis match? No?

That is because one isn't meant to. These boys & girls work, train and practice extremely hard to stay unnoticed. If one doesn't notice these boys & girls, then they have done a fantastic job. These boys & girls have one aim, which is to keep the game going…”

He concludes with a few tips and tricks that can help you improve your IT and apply a little bit more tennis to your IT world. Read the full article here.

Microsoft announces Windows 8 Tablet called Surface at their mystery event in Los Angeles

The announcement of the two new types of Windows 8 Tablet called Surface by Microsoft

Who says old established corporations are too dogged to learn new things? Microsoft would definitely tell you otherwise, as one thing they've appeared to have learned is how to create an amazing amount of buzz for an event dubbed the "Microsoft Mystery Event" in Los Angeles last Friday. They managed to generate a lot of notice, nearly comparable to the hype of the World Wide Developers Conference (WWDC).

What did they do with this buzz? They created an even bigger buzz. They announce something that could change the way we work and how we use our computing devices – they announced Microsoft Surface.
Windows 8 Tablet Surface Touch Cover

What is Microsoft's Surface tablet – is it just a Windows 8 Tablet?

Surface is the new Windows 8 tablet. Actually it's not a tablet. It's the range of tablets that runs a version of Windows 8 OS. Microsoft appears to be bringing out two versions of the “Surface” tablet range, one that runs Windows 8 Pro Core i5 Ivy Bridge processor and another that runs Windows 8 RT on Nvidia ARM processor. It’s clear they are separating the devices for two different markets: the Pro version for enterprises and enthusiasts; the RT version for consumers.

Click here to find out more about what is Windows 8 RT.
 
Surface for Windows RT will be in a similar price range of other ARM-tablets, they will have ARM processors in both 32GB and 64GB models. Surface Pro, the model with the Core i5 Ivy Bridge processor comes in 64GB and 128GB models and will be priced on a par with Ultra book-class PCs.
 
Release of Surface RT will be in line with the Windows 8 launch scheduled sometime this "fall", whilst the Surface Pro version will come out a few months later.

The device itself has a built-in kickstand that pops in and out easily to allow for the device to angle for viewing. Both devices comes with a cover that doubles up as a keyboard for typing input.

Of course there are many existing covers for tablets which already double up as a stand. There are also many third party keyboard/bluetooth devices for other tablets but if Microsoft does this correctly and well, then they have something that could outshine the rest.
Windows 8 Tablet Surface Side View

What does the Microsoft Surface tablet offer?

The Surface will come with Corning Gorilla Glass 2.0, the same glass screen as on a large number of other tablets and mobiles, notably the Nokia Lumia range and Samsung SII and SIII devices. It will support a 10.6-inch display and has an aspect ratio of 16:9. The Surface Pro version will boast a "Full HD display" which I can only assume is a 1080p/1080i whereas the Surface RT version will boast "HD Display" which I assume to be 720p. 
 
The case is magnesium made from a unique process when the metal is molten, at least according to Microsoft. They call this material VaporMg (pronounced Vapor Mag). VaporMg can be moulded down to 0.65mm and the kickstand itself is 0.7mm thick which is thinner than most credit cards!
 
The device will come with two types of keyboard covers. They are the Touch Cover, a thin keyboard cover, and the Type Cover which is a thicker keyboard cover and gives better tactile feedback. An interesting fact Microsoft have given in regards to the Touch Cover for the Surface tablet is that it's 3mm thick.

Both covers have a magnetic edge for easy attaching and the Touch Cover makes an audible click when attaching and then the Windows 8 background changes colour to let you know it is connected.It also has an accelerometer built in, so it knows when its folded back and it will deactivate the keyboard.
 
Displayport is supported on the Surface Pro device allowing ease of connectivity to other display devices and is going to be the new standard which is overtaking VGA, DVI and the like. The Surface RT device will support microHDMI.

The Surface tablets have "perimeter venting" for keeping them cool whilst running the ARM or their i5 processors. Well what is perimeter venting you ask? As Microsoft describes, "It's a groove ringing the whole tablet… You never block it with your hands. You never even feel it". That sounds pretty cool to me.
Windows 8 Tablet Surface different cover colours

Full Specs for the Microsoft Surface Tablet

Surface for Windows RT
 
OS: Windows RT
Light(1): 676 g
Thin(2): 9.3 mm
Clear: 10.6” ClearType HD Display
Energized: 31.5 W-h
Connected: microSD, USB 2.0, Micro HDMI Video, 2×2 MIMO antennae
Productive: Office ‘15’ Apps, Touch Cover, Type Cover
Practical: VaporMg Case & Stand
Configurable: 32 GB, 64 GB
 
Surface for Windows 8 Pro
 
OS: Windows 8 Pro
Light(1): 903 g
Thin(2): 13.5 mm
Clear: 10.6” ClearType Full HD Display
Energized: 42 W-h
Connected: microSDXC, USB 3.0, Mini DisplayPort Video, 2×2 MIMO antennae
Productive: Touch Cover, Type Cover, Pen with Palm Block
Practical: VaporMg Case & Stand
Configurable: 64 GB, 128 GB
 
Windows 8 Tablet Surface stand facing

Thoughts on the Microsoft's Surface Tablet

We may as well play the comparison game as many see the Surface tablet and RIM's Playbook in the same category and, of course, who can forget the largest player, the Apple iPad? While you can grab the third party kits such as keyboards or stands for either devices to give the same options for the device, will they work as well as the Surface Tablet?

Or maybe we should think about this from a different point of view. Will the Surface work as well as the other devices? Only time will tell how well Microsoft executes the Surface plan and how well the public will take to it.

The main strength of the device will be the large number of machines already running the Windows platform and many users will want ease of interoperability between devices. While the other devices offer a certain level of interoperability, the Surface will surely give a seamless experience being a Microsoft OS but again, only time will tell.

Another indicator of strength is how the application experience will be on the device. iPad has the App store and countless number of apps in its repository but Surface will have Office – the workplace killer app – and a large number of existing x86 applications that already run on a Windows OS not to mention its own version of the App store. 
Windows 8 Tablet Surface with stand and touch cover

People are already talking about the Microsoft Surface Tablet and are speculating whether it is or is not the new iPad killer. I say it isn't an iPad killer. It's on a different level to the iPad. It doesn't do just what an iPad does and it doesn't do just what a laptop does. It does something of an in-between. How well it does it? That should be the question people should be speculating upon.

You can find out more information from the Microsoft's announcement site here.

What are your thoughts on the announcement of the Windows 8 Surface Tablet?

What does driving an Electric Car have in common with PC power management?

Two electric realities collide
 
I've just taken delivery of a new car, and it got me thinking that there are a many similarities between my choices in deciding to buy this car and the choices around picking a PC power management solution.

The car I've bought is the brand new Vauxhall Ampera – a re-bodied variant of the Chevrolet Volt. My new car has a unique selling point as it's the first 'extended range electric vehicle'. It always runs on electricity, and you plug it in to the mains to charge up, but unlike all other electric vehicles it also has an on-board petrol driven generator.

The battery has a 40-50 mile range, and if you only travel that far before getting back home to recharge then it uses no petrol at all, however if you need to go further, the generator kicks in and provides electricity to keep you going for another 300 miles (or as far as you need to since you can fill up at any gas station to go further).

Since my daily commute is approximately a 50-mile round trip, I will be able to drive the majority of that on battery and only need to fill up very infrequently. Couple that with the fact that I'll be paying no road tax or congestion charges as well as much lower insurance premiums, my running costs for owning a vehicle have dropped dramatically. Also, my need to travel any distance at any time is not limited in any way. The best upshot of all is that now I'll only be paying about 10% of the cost of my previous monthly petrol bill in electricity costs.
 
That’s where the similarity to PC power management comes in. Availability management is a key efficiency measure within PC power management. With a comprehensive PC power management tool like NightWatchman Enterprise from 1E, less downtime is caused by reboots patching and ensuring the health of PCs out of hours, which means productivity remains unaffected. You can benefit from a more efficient use of resources (electricity) without having to compromise on user experience.

The main reason I chose an electric car was to reduce running costs and to insure against the continued rising cost of petrol. As a nice side effect, I'm also helping to reduce my own personal carbon footprint. Since centrally-produced electricity produces far less carbon than the amount I would have emitted from a normal internal combustion engine, and having switched to a 'green' electricity tariff, my footprint is further offset.
 
It's similar with PC power management. Although many organizations invest in PC power management to lower IT costs, there are very real carbon emissions savings to be made. Typically, an organization can achieve a 40% reduction in PC power costs, around 380 kWh per PC per year preventing 586 pounds of CO2 per user per year from being emitted into the atmosphere.[i].

There were cheaper all-electric cars on the market (such as the Nissan Leaf), but since the Ampera completely removes any range anxiety, it  is worth the extra money, plus it's a higher spec, more luxurious car.
 
When selecting a PC power management product, there are many options to choose from, including premium, cheap, or even free. While the free options are still preferable to nothing at all, they are missing a number of key capabilities. Sometimes free is too cheap, as we like to say. If you’re interested in reading more about this, please take a look at the article on page 6 of latest issue of V1EWPOINT.

Another reason it makes sense to buy an electric vehicle now is the fact that the UK government is paying £5000 towards it – an incentive to get people into electric vehicles. Many utility companies like Pacific Gas and Electric and Manitoba Hydro, two 1E customers, also offer rebates or incentives for using PC power management, sometimes covering the entire cost of the software investment.
 
I love being able to see the savings I have made on the in-car dashboard. Accurate reporting is a fundamental part of power management. Getting the energy consumption levels right is the principal underlying factor to prove my savings, and the same is true of NightWatchman, with the most accurate energy consumption reporting providing the best results, since CO2 emissions and monetary savings are a function of kWh consumed.

Buying the Ampera has proved the financial savings and efficiencies that I can make as well as how I am reducing my carbon footprint. I could have chosen any number of electric cars but its extended range which gives ability to let me drive wherever, whenever gives me freedom and options. Good PC power management will do much the same – on a larger scale. Anyone can switch off a computer, but automated PC power management tools make sure that the user can use it whenever they need to, that IT can patch it as needed, it remains healthy and energy savings are reported accurately.


[i] Ovum, Selecting a PC Power Management Solution Vendor, December 2011, Rhonda Ascierto.

Iteration-free Innovation the 1E way

The concept of no meeting Fridays is not new. Many organisations, whether start-ups or otherwise have adopted this approach. In time the concept has evolved from being just ‘thinking time’ away from hectic schedules and to do lists. Google’s ‘20 percent time’, for example, enables engineers to spend one day a week working on projects that aren't in their job description.
 
Is this an indulgence reserved for innovative, fast-growing and dynamic companies? Perhaps, but it also instils passion, job satisfaction and creative thinking, or so argues 1E senior software engineer Ed Sykes. Ed blogged his way through last weeks’ iteration-free day here at 1E. See his blog here: http://edsykes.blogspot.co.uk/2012/04/iteration-free-day-at-1e.html
 
Creations fell into three broad categories: new-product innovation; operational excellence; in-product innovation. Over thirty potential innovations were presented, from developing mobile applications (iPhone and Android) that allow on-the-go presentation of the insights into their IT environments our customers get from our products, technology that can improve build times on our machines to diagnostics and time-saving features that would make our Solution Engineers’ live easier.
 
Like any good iteration day, there was a winning team at the end. The winners were Venkat and Clement, who celebrated with a cup of tea and a friendly chat about who was going to keep the iPad that they had won – any prizes for guessing who came out on top?!