1E Global support
Operating out of 1E Headquarters in London, New York and satellite offices in Seattle, Florida and Australia, 1E provides world class support for our market leading IT Efficiency products and solutions.
To assist our customers in deployment, configuration and addressing technical issues and questions, we provide a purpose built – personalised Support Portal website, where customers may search a technical knowledge base, log and update support tickets and download installers or updates.
Contact 1E support
Find solutions to your technical problems on our Online Portal. Search our knowledge base, download the latest updates and fixes, log a new support case or check the status of your active support cases.
To get started, visit our online Support Portal If you have an urgent question, give us a call… UK +44 208 326 3499 / US 1-866-349-4032, followed by your 4-digit support pin code.
Current software release versions
|NightWatchman Management Center||184.108.40.206|
|1E Agent for Windows (includes NightWatchman Enterprise and WakeUp)||220.127.116.11|
|1E Agent for Mac||18.104.22.168|
|NightWatchman Server Edition||22.214.171.124|