Choosing to use our solutions is the first step to achieving measurable savings throughout your IT operations. Our Professional Services team will ensure 1E products and solutions – Nomad, Shopping, AppClarity and NightWatchman – are all implemented proficiently to enable you to gain maximum benefits from the outset.
Implementing and using our products
Need to see what a course covers? click on the links below to view the course outline
I found most if not all [of the teaching techniques] very effective. Well explained with slides and Lab documentation was also very clear to follow.
[The instructor was] able to answer any questions that was asked showing a detailed understanding of the product.
Presenter was excellent for my learning style a good combination of Lectures, White board usage for demonstrations and lab practical experience.
[The instructor] was able to answer almost any question at once.
Good teacher, good at explaining the different technologies and answering questions
I’ve never done training via a remote session before but I found it very helpful in this scenario. I could work at my own pace in the comfort of my own surroundings
The Virtual training worked much better than I thought. The lab setup was also very good.
Great labs! Loaded with applicable scenarios, which is awesome
It was a good combination of whiteboard and slides. From start I wasn’t so sure that it would work taking training using WebEx but it worked very well
I was engaged throughout the course and never felt like I didn’t want to be there. I found the training course to be well worth my time attending
Difficult to see that it can be done much better than this
With Training from 1E, you and your operational teams will get a thorough understanding of your own implementation and discover how the value of 1E solutions can be maximized year after year, whether you are working with Software License Optimization, conducting a Windows Migration, an SCCM upgrade, establishing an enterprise app store or deploying PC power management.
Our approach to your learning
We deliver instructor-led courses designed to equip technical people responsible for implementing 1E products and solutions – Nomad, Shopping, AppClarity and NightWatchman – into our customer environments with the required knowledge and experience.
Our instructors have several years of real-world experience and learners are actively encouraged to question and contribute from their own personal experience.
Instruction on essential concepts is reinforced through carefully prepared practical exercises (around 70% of learning is through hands-on labs). Learners are then encouraged to explain key concepts and features back to their colleagues, enabling them to confirm or adjust their understanding and reinforce their knowledge.
Each course is conducted over two days and can be attended in person at one of our training facilities in London or New York, or via Webex. It includes a primer for the platform on which our products are built, and covers the basics of each product’s architecture with plenty of hands-on exercises to gain experience on installing, configuring and using them.
For up to two days after attending the course, each learner will have access to a dedicated training lab for further learning and practice. Also, there is on-going access to our 1E Learning Portal where learners can view useful training materials and videos.
All learners are eligible to take our certification exams associated with each solution at no extra cost.
I’ve been using 1E software for some time. Do I still need training?
Take a look at the course outline to see what is covered in the course you are considering. Bear in mind that you may have been working with an older version, so may not be aware of or benefiting from new features. There is always something new to learn, but if you are still not sure, why not have a go at the certification exam free of charge? If you pass, then you certainly know your stuff! If not, perhaps the course would be beneficial.
I have already paid for support and consultancy. Why do I need training too?
1E Support are there to address specific issues you have raised with them. Our consultants are engaged to deliver specific deliverables, sure you will pick things up from them along the way, but you won’t get a structured top-to-toe understanding of the solution unless that is specifically defined as a deliverable of the engagement. It is your own personal knowledge and understanding that is going to make you ultimately successful.
I don’t need to know how to install the product, just how to use it. Is this course going to be of use to me?
Our Technical Level 1 program is designed to cover architecture and implementation as well as everyday usage. A good understanding of what is going on ‘behind the scenes’ can enhance your overall understanding of the product, but this can often get too technical for those who are using the application through the console as a tool to get the job done. We have run a few classes (typically 1 day) where we only cover the functional / operational aspects of the solution, so if you are interested in such a class, please get in touch.