Employee Experience

The number one tool affecting employee productivity and experience is the user’s endpoint. But for too long, IT has had limited visibility into the responsiveness of those endpoints and the tools required to optimize them. 1E is changing this by providing unparalleled visibility into device usage so IT teams can quickly pinpoint root causes of endpoint performance issues and remediate them in real time—and at scale.

Real-time-User-Experience

Employee experience in the digital enterprise depends on endpoints

Today’s digital enterprise must bridge the gap between end-user experience, expectation, and IT provision. Engaged and productive employees want autonomy in a flexible working environment, they want to feel productive while working, avoid unnecessary disruptions, and have the right tools to do their job. But IT lacks the tools needed to gain visibility and control over the endpoints and meet the changing demands of digital workers.

But the endpoint is often the weak point in today’s IT environment

  • Resolution of IT issues takes too long (6.2 hours on average)
  • Underperforming devices
  • Too many interruptions from IT failures and security issues
  • Current tools don’t give end users the autonomy they crave
  • Lack of choice limits end-user empowerment
  • Inability to securely work from any device, anywhere

Make endpoints the starting point for world-class employee experience

Achieve 20/20 visibility of all endpoints

  • Real-time insight into device usage across all endpoints in your IT estate
  • Identify issues in real-time and get the insight needed to remediate at scale
  • Accurately measure device responsiveness using 1E’s patented synthetic microtransaction technology
  • Query 100,000s of endpoints and get answers in seconds

Remediate issues at scale

  • Rapidly respond to interruptions across all endpoints
  • Pinpoint issues on single endpoints and apply rules to push fixes across an entire estate
  • Changes enacted across an entire estate in real-time
  • Ensure a guaranteed state of endpoint health

Automate endpoint management and security

  • Implement proactive maintenance through intelligent estate-wide policy setting to avoid configuration drift
  • Automate common but complex issues so problems are resolved before the user is even aware
  • Reduce the burden on IT teams through task automation, improving resolution times and increasing productivity

Enable a shift-left to reduce IT burden

  • Enable end users to self-heal hundreds of common issues through self-service and virtual agent integration
  • Automate Windows upgrade deployments and put power into the hands of your employees, giving them control over their endpoints
  • Empower all levels of IT to resolve common issues for faster issue remediation
Achieve 20/20 visibility of all endpoints

Achieve 20/20 visibility of all endpoints

  • Real-time insight into device usage across all endpoints in your IT estate
  • Identify issues in real-time and get the insight needed to remediate at scale
  • Accurately measure device responsiveness using 1E’s patented synthetic microtransaction technology
  • Query 100,000s of endpoints and get answers in seconds
Remediate issues at scale

Remediate issues at scale

  • Rapidly respond to interruptions across all endpoints
  • Pinpoint issues on single endpoints and apply rules to push fixes across an entire estate
  • Changes enacted across an entire estate in real-time
  • Ensure a guaranteed state of endpoint health
Automate endpoint management and security

Automate endpoint management and security

  • Implement proactive maintenance through intelligent estate-wide policy setting to avoid configuration drift
  • Automate common but complex issues so problems are resolved before the user is even aware
  • Reduce the burden on IT teams through task automation, improving resolution times and increasing productivity
Enable a shift-left to reduce IT burden

Enable a shift-left to reduce IT burden

  • Enable end users to self-heal hundreds of common issues through self-service and virtual agent integration
  • Automate Windows upgrade deployments and put power into the hands of your employees, giving them control over their endpoints
  • Empower all levels of IT to resolve common issues for faster issue remediation
  • Case Study

    PageGroup and 1E:

    How 1E delivers value to its customers

    PageGroup employ over 8,000 people in 36 countries and have 160 offices globally. To properly support a distributed workforce on this scale, they needed to implement an easy-to-use, mature and reliable Windows management tool.

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