Change and Configuration Management
The effective management of change within an enterprise is fundamental to a well-run, dynamic and cost-effective IT operation. Microsoft’s System Center Configuration Manager (ConfigMgr) 2007 – formerly Systems Management Server (SMS) - provides a comprehensive change and configuration management solution that enables centralized management of Windows desktop and server environments. However, implementing these successfully requires in-depth knowledge, expertise and specialized skills. This can involve a complex set up and considerable time to get up to speed with the new systems management solution.

Utilizing ConfigMgr in conjunction with our industry-leading software solutions, 1E Professional Services leverage a wealth of experience to expedite the implementation of a solution that manages change efficiently and takes control of your desktop and sever estate, while adhering to ITIL® standards and best practice.

Extending SMS/ConfigMgr Functionality
1E is able to extend the functionality and feature set of SMS/ConfigMgr solutions to incorporate formal change management procedures and tools. 1E’s Power & Patch Management Pack enables you to manage application deployments or critical updates effectively out of office hours to cause the minimal disruption to users. This solution also gives you control of the power state of PCs across your entire network to save energy, costs and CO2 emissions. The Shopping solution from 1E empowers users and local managers to request applications and other system changes for their own workstations or those of their team, directly from the software distribution system. This removes all human intervention from the process except where the application requires specific approval, at which point the fully configurable approval workflow is invoked, ensuring only the right people are involved in the approval process.

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