1E Employee Sentiment

Formerly Tachyon Sentiment

Understand how end users feel about their digital environments by systematically collecting, measuring, and surfacing actionable feedback.

How it helps

To optimize IT, you need to understand how end users feel and what they need. 1E Employee Sentiment continuously collects and measures end user feedback to give you up-to-date sentiment scores, so you can make better choices for your workforce and speed up digital transformation.

Core features

1E Employee Sentiment features highly-configurable context-aware surveys to product sentiment scores.

Context-aware surveys

  • Trigger surveys in response to user contexts, such as when a specific app is used or after an IT update.


  • Choose from many survey options, including ratings out of ten, smiley faces, and free-form text fields.

Inform DEX scores

  • When used with Experience Analytics, DEX scores can incorporate sentiment scores and quantitative metrics like Performance, Responsiveness, and Stability.

Case study

1E: Enabling Carollo Engineers to maintain productivity when working from anywhere

When working from anywhere became the norm, Carollo turned to 1E to help improve visibility, regain control over endpoints, and reduce support manhours.

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