Shopping automates the request, approval, delivery and license control process to significantly reduce operational and licensing costs, while dramatically increasing user satisfaction. This self-service provisioning solution is implemented rapidly and easily integrates with in-house applications. New to Shopping 3.0, rental significantly reduces software license costs.

Shopping automates the processes behind requesting, approving and deploying software, liberating IT helpdesk staff to focus on more strategic tasks. The result is a more agile IT infrastructure which puts users in control of the IT resources available to them.

Reduce cost of desktop applications One in every five dollars of most IT budgets is spent on buying licenses for desktop applications. This share increases when you include the costs for response time and manual effort for distribution, installation and license management. Often licenses are purchased but the software goes unused, or is only required for short term use. Shopping helps reduce spend on licenses by automating the removal of software and by supporting a rental model for software deployment. The rental model allows enterprises to derive the maximum value from their software purchases.

Key benefits:

•	Reduces software license costs - the new application rental feature enables time-based application rental, allowing automatic software and license retrieval
•	Increases user satisfaction - Self-Service solution that empowers the user to choose what they need when they need it and control the delivery time to minimize disruption
•	Lowers helpdesk costs - the software request process is automated from request to delivery, allowing IT staff to focus on more productive tasks
•	Increases productivity - deploys requested software fast, allowing users to remain productive
•	Controls the use of software - authorization workflow is automated, ensuring licensed software is accounted for and only delivered to those with approval to use it
•	Delivers fast ROI - simple implementation and low running costs sees a typical ROI of between 3 to 6 months

Extendible and customizable
Shopping enables self-service packaged application provisioning with proven scalability to suit any size of business up to enterprise-level. The Shopping workflow can also be applied to non-software items, the presentation can be customized and an API presents opportunities for integration with other request and provisioning systems. Combine this with an ROI of less than three months and you can see that Shopping is a clear and unique winner.

Shopping, reliable technology from a reliable company
Shopping has proven it is scalable and reliable in a live environment. At Syngenta, Shopping handled over 147,000 requests and saved over 50,000 man hours of IT support time.

"The application is doing 100 per cent of what it was designed to do, and enabling our users to get the software they need to work effectively."

Mario Kunz, Global Client Services Lead, Syngenta

Take a look at the details page to see some of the new features of Shopping.