Company Overview

1E is a leading Unified eXperience Management (UXM) solution provider that helps over 1,750 organizations globally actively improve the digital experience of all employees. The 1E Tachyon Platform offers a unique solution to our customers by consolidating and integrating digital experience analytics, IT automation, asset intelligence and unified endpoint management in a single platform.

To accelerate our ambitious international growth plans and help even more IT organizations, 1E recently joined The Carlyle Group, a global investment firm.

Our Mission


Endpoints Managed


Renewal rate across core products


Customer Satisfaction


In collective productivity savings

Our employees are at the heart of 1E’s success and are driven by our four values of intellectual curiosity, subject matter expertise, community first, and no compromise on delivery. As a company, we’re obsessed with helping IT continually improve the digital employee experience, which is why we have a 99% customer satisfaction rating and are a trusted provider for 1,750 organizations globally.

Now 1E is on a mission to help more organizations globally make the transition to hybrid working without compromising the digital employee experience. That’s why we recently became part of The Carlyle Group, a global investment firm. This move is an exciting milestone for 1E as we scale our investments in product innovation, commercial operations, and international expansion to meet the market’s needs.

What we stand for

What we stand for

1E is, and always will be, an ethically and socially responsible company. We believe everyone should have equal rights to education, healthcare, and employment, irrespective of color, creed, gender, or social class.

Our goal is to help as many underprivileged children as possible get the best chance in life. For almost two decades, 1E has supported the education and invested in the health of children in Manav Mandir, India to help as many children as possible embark on a higher education program and ensure they can lead independent adult lives.

We’ve also been sponsoring a long-term research project with Warwick and Delhi universities to identify the motivations and interventions needed to get more women into higher education. Our aim is to develop sustainable programs that provide impartial guidance to policymakers and governments about which interventions are likely to have most impact.

Our beginning

Our beginning

1E was founded in 1997 by Sumir Karayi. Highly technical and with many years of experience in blue chip organizations, Sumir saw a need to reduce the cost of managing Windows PCs and Servers.

Driven by word of mouth validation from our customers, 1E gained a reputation as the leading Microsoft Systems Management specialist, supporting our customers in robust content distribution, software asset management, and user self-service. In addition, 1E was a pioneer in PC Power Management and Green IT well before these became hot topics, helping companies reduce their waste at the same time as saving them money.