A better experience every day
IT teams Work Wonders™ with 1E, the automated platform that finds and fixes issues before they ruin anyone’s workday. The result? Smooth technology delivery, better security, and happier employees doing their best work without interruption.
Experience-first, always
When was the last time you had an outstanding digital experience while working?
Digital employee experience (DEX) is the strategic focus on improving the technology experiences of employees.
Enterprise employees know that DEX is key:
- 95% say they struggle with digital friction such as software and network issues, workplace application access problems, and slow devices.
- 81% say organizations that don’t make DEX a board-level priority will soon fall behind their competitors
- 68% say DEX has a high or critical level of influence on revenue
The 1E platform
The 1E platform helps IT teams improve end user experience, tighten security, reduce costs, and evolve IT Operations from cost center to strategic enabler.
1E for
Microsoft Intune
Microsoft Intune
1E for
Device Refresh
Device Refresh
Visibility, Control,
and Compliance
and Compliance
Digital Experience
Observability
Observability
Service Desk
Automation
Automation
1E for
Microsoft Intune
Microsoft Intune
1E for Microsoft Intune
With lightweight, always-on communication and real-time actions, 1E for Microsoft Intune enables organizations to maintain a standardized baseline, rapidly respond to critical issues, and ensure continuous compliance with patching regulations. Ensure client health and give IT teams the control they need to succeed.
1E for
Device Refresh
Device Refresh
1E for Device Refresh
Responsible for the renewal, replacement, and optimization of hardware assets across your estate?
1E for Device Refresh optimizes hardware spend while facilitating proactive hardware asset management, resulting in reduced cost, reduced carbon impact and appropriate allocation of devices to ensure employee satisfaction and reduce downtime. Improve your device refresh cycle with custom, real-time device health metrics and remediation.
Visibility, Control,
and Compliance
and Compliance
Visibility, Control, and Compliance
You need to simplify and accelerate troubleshooting and implementation. 1E for Visibility, Control, and Compliance is a digital employee experience solution that provides real-time visibility into the IT estate and gives IT the ability to query, diagnose, and manipulate endpoint configuration in real-time.
Digital Experience
Observability
Observability
Digital Experience Observability
You require a deep understanding of the end user experience to meet the needs of the modern hybrid workforce. 1E for Digital Experience Observability helps IT measure, understand, and improve the digital employee experience in real time.
Service Desk
Automation
Automation
Service Desk Automation
Service desks need to reduce resolution time and solve issues proactively. 1E for Service Desk Automation provides a better, more secure experience for service desk admins and end users.
The Power of DEX
7x fewer
digital disruptions
digital disruptions
56% better remote
work experience
work experience
33% higher
employee satisfaction
employee satisfaction
62% higher employee
retention rates
retention rates
What is 1E?
“As an IT team, you need to put your employees first in what you’re delivering and make effective decisions. 1E gives us the insights to do that.”
Kenneth KirkwoodWorkspace Technology Manager, Baillie Gifford 
“1E gives us the telemetry we need to proactively see what’s happening in the endpoint environment so we can provide real-time IT support.”
Scott GeyerTechnology Engineering Manager, Nationwide Insurance 
“When work-from-home scenarios became the norm for us, we knew that we needed to implement and utilize 1E as quickly as possible in order to increase our remote insight into the configuration and performance of our external endpoints.”
David SixsmithSystems Administrator 
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1E customers
Work Wonders™
