A better experience every day
IT teams Work Wonders™ with 1E, the automated platform that finds and fixes issues before they ruin anyone’s workday. The result? Smooth technology delivery, better security, and happier employees doing their best work without interruption.
1E named a Leader in End User Experience Management
Experience-first, always
When was the last time you had an outstanding digital experience while working?
- 95% say they struggle with digital friction such as software and network issues, workplace application access problems, and slow devices.
- 81% say organizations that don’t make DEX a board-level priority will soon fall behind their competitors
- 68% say DEX has a high or critical level of influence on revenue
The 1E platform
The 1E platform helps IT teams improve end user experience, tighten security, reduce costs, and evolve IT Operations from cost center to strategic enabler.
and Compliance
Observability
Automation
and Compliance
Visibility, Control, and Compliance
Observability
Digital Experience Observability
Automation
Service Desk Automation
The Power of DEX
7x fewer digital disruptions
33% higher employee satisfaction
62% higher employee retention rates
What is 1E?
A Force for Good
Once you know where you’re company stands from an experience perspective, you can start your DEX program by assembling your CoE (Center of Excellence) of technology, process, and organizational change management experts. Together, your team will measure the impact of your initiatives, integrate new or expand existing toolsets, and explore new custom approaches to creating digital experiences that help everyone work better.
1E customers
Work Wonders™
Ready to Work Wonders™?
Experience-first, always
When was the last time you had an outstanding digital experience while working?
Digital Employee Experience (DEX) is the strategic focus on improving the technology experiences of employees.
Enterprise employees know that DEX is key:
95% say they struggle with digital friction such as software and network issues, workplace application access problems, and slow devices.
81% say organizations that don’t make DEX a board-level priority will soon fall behind their competitors.
68% say DEX has a high or critical level of influence on revenue.
47% say they wait “a few hours” for IT issue resolution, on average.
69% say DEX has a high or critical level of influence on operational efficiency.
Experience-first, always
When was the last time you had an outstanding digital experience while working?
Digital Employee Experience (DEX) is the strategic focus on improving the technology experiences of employees.
Enterprise employees know that DEX is key:
95% say they struggle with digital friction such as software and network issues, workplace application access problems, and slow devices.
81% say organizations that don’t make DEX a board-level priority will soon fall behind their competitors.
68% say DEX has a high or critical level of influence on revenue.
69% say DEX has a high or critical level of influence on operational efficiency.
47% say they wait “a few hours” for IT issue resolution, on average.
