Case Study
Pernod Ricard and Tachyon:
Giving all users the experience they want
Employee experience is on every CIOs’ mind today. Tachyon makes real-time, precise, fully automated IT possible so that your employees get the fast response and instant gratification they need to do their jobs well. At Pernod Ricard, they partnered with 1E to give their workers a better employee experience. According to Ivan Jaramillo (Director of Client Support at Pernod Ricard), Tachyon looked “too good to be true.”
20+ years of providing seamless digital workplace experiences
1750+
CUSTOMERS
31 Million
SATISFIED USERS
95%
CUSTOMER SATISFACTION
$2.5 Billion
SAVINGS
“The power of Tachyon is that it’s so embedded in our operations that if you were to take it out, there would basically be a rebellion.”
“We were going to have to hire more than $600,000 worth of labor to come in and do the process. The other option was automation”
“By marrying Tachyon with ServiceNow, you now have the ability to run your entire IT estate from within a controlled process.”
