Fix digital workplace issues fast and forever
1E is the Autonomous IT platform for EUC and Service Desk teams. Predict and fix device drift, digital friction, and user frustration to maximize compliance, reduce costs, and deliver superior digital experiences.
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The 1E platform
1E is an end-user computing automation platform that lowers service desk cost, intercepts compliance drift, and prevents user frustration.
With lightweight, always-on communication, real-time actions, and automated client health remediation, 1E designed this solution to get you the most out of Microsoft Intune. 1E for Microsoft Intune helps EUC and Service Desk teams maintain a standardized baseline, rapidly respond to critical issues, and ensure continuous compliance with patching regulations.
IT Operations teams choose 1E for Microsoft Intune to protect client health and give themselves the granular control they need to succeed.
You’re responsible for the renewal, replacement, and optimization of hardware assets across your estate. 1E for Device Refresh optimizes hardware spend while facilitating proactive hardware asset management. Improve your device refresh cycle with custom, real-time device health metrics and remediation.
IT Operations teams choose 1E for Device Refresh to lower costs, prevent downtime, optimize device allocation to improve employee satisfaction, and reduce carbon impact.
Visibility, Control, and Compliance
You need to simplify and accelerate troubleshooting and implementation, and 1E for Visibility, Control, and Compliance gives you real-time visibility into your IT estate.
IT Operations teams choose 1E for Visibility, Control, and Compliance to query, diagnose, and manipulate endpoint configuration in real-time.
Digital Experience Observability
You need a deep understanding of the end-user experience to meet the needs of the modern workforce and give them the technologies they need to succeed.
IT Operations teams choose 1E for Digital Experience Observability to measure, understand, and improve the digital employee experience in real time.
Service Desk Automation
You need to reduce resolution time and proactively solve issues. 1E for Service Desk Automation provides last-mile, real-time automation, and a better, more secure experience for service desk admins and end users. This solution helps ServiceNow service desks lower costs, resolve issues faster, and increase user happiness.
IT Operations teams choose 1E for Service Desk Automation to run fixes on user devices or apply fully-automated remediation and self-healing before the first ticket.