Unified eXperience Management
First-rate digital experiences require a step beyond analytics. 1E Tachyon is the first toolset to unify Experience Analytics with real-time endpoint automation across Service Desk, Endpoint Management, Asset Intelligence and Patch into a single platform.
Because digital experience doesn’t belong in a silo
Why digital experience? Why now?
What is Unified eXperience Management?
1E’s Unified eXperience Management platform, Tachyon, provides IT with actionable intelligence and real-time remediation capability to improve the experience of every employee.
Experience &
Engagement Analytics
Experience Operations Console / Center
Software Asset Intelligence
Analytics, Reclaim &
ISO based SAM
Real-Time Remediation
and Service Desk Automation
Last mile endpoint remediation for ServiceNow
UEM Augmentation
Automation of scale for Microsoft SCCM,
Intune Autopilot and VMWare
Why Tachyon
Respond in Real-time
Tachyon is the only technology that enables endpoints to be diagnosed and remediated in real time. This unique automation capability can deflect 90% of situations that would otherwise culminate in a disruptive remote deskside visit.
Unified Platform
Unlike competing point solutions, 1E Tachyon is the only solution to unify endpoint management, digital experience and service desk. Having fewer solutions means your IT environment is cheaper and easier to manage. And it’s built integration first to help your teams run a much more effective experience program.
Digital Twin
Reinventing the concept of predictive technology, the 1E digital twin simulates user behaviours with synthetic transactions to find experience issues before the user does. So your IT teams can proactively remediate experience issues at scale for a better digital experience.
Why 1E
1750+
Global Customers
14M
Endpoints Managed
98%
Renewal rate across core products
99%
Customer Satisfaction
$3B
In collective productivity savings
What the analysts say
Forrester said in their End User Experience Management New Wave report
“1E excels at remediating device issues, with hundreds of out-of-the-box scripts, a script builder, suggested actions, and automatic remediation natively available. It also has a robust survey tool and chatbot.” “1E has a direct in-product integration with ServiceNow, enabling service desk admins to see experience issues and take action directly within ServiceNow.”
Andrew Hewitt
Analyst, Forrester
EMA Research said in their Buyers Guide to DEM:
“In comparison with other product sets, the platform displays particularly strong functional support for systems-level management and the most comprehensive set of automation capabilities, which collectively deliver impressive autonomic and proactive experience management support.”
Steve Brasen
Managing Research Director, EMA
Beat the odds: Our 6 Month offer
Why does most software become shelfware?
The rest of the industry
- Small lab based POC
- Limited pilot
- Contractual commitment before value
- Deployment services extra charge
- Business case based on conjecture
- ROI at some future date
The 1E Risk Free Deployment
- Unlimited, free to use for 6 months
- Business Case based on real-world usage
- Buy when you know it works
- Value from day 1 (it’s already deployed!)
The problem with buying enterprise software is that the odds are stacked against you. You see a demo, maybe do a limited pilot and perhaps do a cookie-cutter business case on a spreadsheet with the sales guy. Once you buy, you then have to deploy and while that happens, maybe priorities change or maybe it doesn’t actually work as you thought it would. This is why most software becomes shelfware. Why does all the risk lay with the buyer?
We think that there should be a fairer way to buy software.
We’re sure you have questions about what this means for your organization.
We’d love to show you the power of the 1E Tachyon in action:
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