In our new research carried out with 600 IT personnel and employees in large enterprises, we uncovered some surprising findings about the state of enterprise service desks and the experience of remote workers in 2020. Here are 5 stats every service desk manager needs to know to provide a great digital employee experience in a Work From Anywhere enterprise…
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Our latest research report, 2021: Assessing IT’s readiness for the year of flexible working, provides all the insights service desk manager need to know in order to provide a better digital employee experience. Download the free report now and access the IT readiness assessment to determine how prepared you are for the Work From Anywhere reality.