Articles relating to 1E product support

Sean Capes
Monday, 03 April 2017 / Published in 1E Community, 1E Customers, 1E Support, Featured, MVP Monday
It’s MVP Monday, but today we are hearing from 1E’s VP of Engineering, Sean Capes.  Recently at 1E, we’ve undertaken a fairly fundamental change in our development practice: we are getting our software engineers to own quality control. Of course, the mantra of the team owning quality is well known and applied. Scrum teams is an
One of the perks of working for a technology company like 1E is having a lot of really smart co-workers. Like engineers of all persuasions everywhere, they do not like having a problem without an answer. They dig and dig until the truth is revealed! Occasionally, however, the answer evades them despite their best effort.
Mike Terrill
Thursday, 02 February 2017 / Published in 1E Support, Featured, Webinars
Our latest webinar, Making the Most of Configuration Manger in 2017 was a huge success. It was our most registered for and most attended webinar to date. Naturally, there were loads of questions. In this 2 part blog series, we will answer some questions received. Remember, you can re-watch the webinar here. Question: Regarding security
Mike Terrill
Tuesday, 31 January 2017 / Published in 1E Support, Help Desk, SCCM, Software Lifecycle Automation, Webinars
It seems like it was not long ago that Kent and I presented Preparing for the Future of SCCM and Maximizing SCCM 1511 for Enterprise Client. But that was a year ago and so much has happened since then. We thought it was worth taking another look at where System Center Configuration Management is and where
Managing software applications is a major challenge for IT organizations. It’s been estimated that an organization can have 1800 or more applications and admins can spend 90% of their time managing those apps. That effort is expensive for a business but there’s another area of application management that could be costing as much or even
Sachin Patel
Friday, 11 March 2016 / Published in 1E Support, Uncategorized, Windows 10
support for microsoft rapid release
1E is committed to providing customers with high quality products ready for use in their diverse production environments. This includes support for the Microsoft rapid-release cycle (“software as-a-service”) for Windows 10 and System Center Configuration Manager (ConfigMgr). 1E has implemented processes to ensure that customers can deploy 1E products and the Microsoft builds with confidence
On May 14, Microsoft released ConfigMgr 2012 SP2/R2 SP1 with support for Windows 10 included. On June 1, Microsoft announced the July 29 release date for Windows 10. We had an important decision to make: Test ConfigMgr 2012 SP2/R2 SP1 by itself and release a support statement for it. Test Windows 10 by itself and
In a recent company update, our CEO was quoted saying “Don’t find customers for our products, find products for our customers.” For a product based company like ours, that may well be true. However, that is definitely not all. The product can be truly innovative, even a lifestyle changer, but that’s not what makes a
Claudio Lopes
Monday, 20 April 2015 / Published in 1E Support, AppClarity, Products, SCCM, Uncategorized
The most common source of inventory data used with 1E AppClarity, our Software Asset Optimization product, is from Microsoft System Center Config Manager (aka SCCM or ConfigMgr). AppClarity can take data from several sources, for simplicity sake, the specifics herein relate to ConfigMgr 2012. When dealing with ConfigMgr, the inventory data is used to calculate
I’ve recently had a strange experience in our business: TIME. Time to ponder on the lessons of nearly 20 years in the Software/IT industry. One of those lessons is, “It takes more than great software to solve a problem.” Now there are a lot of great companies out there whose slogans, whose very names, might