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Introducing Application Experience Management (AXM): Revolutionizing Application Monitoring

Introducing Application Experience Management (AXM)

We’re thrilled to announce the launch of 1E Application Experience Management (AXM). This powerful tool is designed to proactively monitor application performance, surface actionable insights, and revolutionize the companywide application experience.

1E AXM is here to reduce user friction and make your life as an IT Admin much smoother. No more lack of awareness and visibility that hinders application troubleshooting. By optimizing application performance, this tool ensures a seamless user experience, enhancing the Digital Employee Experience (DEX).

Dealing with a flood of support tickets can be a nightmare for any IT Admin. With Application Experience Management, (AXM) you can reduce ticket volume and mean time to resolution (MTTR). This tool’s proactive monitoring capabilities help you to identify and address potential performance issues—before they escalate. This reduces the number of support tickets and frees up valuable time for both you and your team, resulting in increased efficiency, and more time for innovation and strategic initiatives.

Critical Application Visibility

1E AXM provides critical application visibility through a real-time dashboard embedded in the 1E Platform. Armed with application insights—including an AXM score—this product empowers IT Admins to make business-critical decisions concerning their applications. These application insights directly help identify usability issues, performance bottlenecks, and areas for improvement, leading to enhanced user satisfaction and productivity.

With a seamless blend of web-based applications and on-device applications, this tool helps you stay on top of your entire digital ecosystem. You can harness the power of comprehensive responsiveness and stability metrics for on-device applications—all while gaining insights into Core Web Vitals for web-based business applications. Core Web Vitals by Google, are specific web performance metrics designed to measure the overall user experience of your website or web page.

By focusing on critical aspects such as web page loading, interactivity, and visual stability, these metrics directly influence user satisfaction and engagement. Core Web Vitals play a pivotal role in enhancing the digital employee experience (DEX). These metrics offer valuable insights into user interactions, optimizing application performance, and providing essential benchmarks for tracking the progress of application experience.

Core Web Vitals

Get ready for a tool that’ll transform the way you manage application performance. 1E Application Experience Management launches, today August 7th, and we can’t wait to have you on board. Stay tuned for updates and more information!


The FORRESTER WAVE™: End-User Experience Management, Q3 2022

The FORRESTER WAVE™: End-User Experience Management, Q3 2022