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The Role of Cloud Technology in an Efficient, Consistent, and Innovative Digital Workplace

A group of people working together in office

Although cloud technology has existed for some time, the growing popularity of cloud-based methods won’t be a dying trend. Previously, Gartner estimated over 85% of organizations will embrace a cloud-first principle by 2025 and that enterprises can’t thoroughly execute digital strategies without cloud-based technology.  

Fast forward to the present day. It’s clear that these predictions have become a reality and that the push to embrace this infrastructure is necessary and beneficial. So, why is this? Around 79% of organizations believe legacy applications are highlighting operational gaps and hindering their digital transformation initiatives, prohibiting enterprises from reaching their full digital capacity. As such, many are digitizing their business models and “lifting and shifting” from these legacy apps to the cloud.  

In this blog, we’ll discover how cloud technology can help build an efficient, consistent, and innovative digital workplace.  

DEX x Cloud: the ultimate partnership  

Following the evolution in working environments and the mass move to a digital-first workplace and hybrid work models, organizations face new challenges in providing positive digital experiences while maintaining employee productivity. Could a cloud-first strategy help ease these challenges and more?  

The relationship between great digital employee experience (DEX), improved productivity, and cloud technology is undeniable. We’ve spoken before about how DEX is your secret weapon in improving employee productivity. Now let’s consider how cloud enables DEX. An article from Forbes states that the cloud enables employees to “collaborate and iterate in real time” despite their location or time of day. Cloud technology is proving to be an invaluable resource for IT teams tasked with supporting great DEX. “The cloud’s agility has empowered IT to respond promptly to changing business needs, ushering in a new era of collaboration, flexibility, and efficiency.” The result? Enhanced productivity, decreased digital friction, improved response and resolution times, and an overall better digital experience for employees.  

Cloud influence on business operations  

With the cloud here to stay, it’s crucial enterprises understand the influence and impact this technology could have on business operations and IT teams. Keeping the cloud at the forefront of operations can provide organizations with the competitive edge they have been searching for, as well as help construct an efficient, consistent, and innovative workplace.  

An article by TechTarget explores how cloud computing can help businesses “save time, money, and resources.” To highlight a few benefits, cloud technology:  

  • Enables organizations to scale infrastructure easily and as needed  
  • Reduces costs by eliminating the purchases of additional software and equipment  
  • Creates a dependable system with minimal hiccups and automated updates.  

Forbes also mentions that with this type of solution, the opportunity to “respond nimbly to market dynamics, pivot when necessary, and seize opportunities quickly” is attainable and will help yield a more agile environment. 



The FORRESTER WAVE™: End-User Experience Management, Q3 2022

The FORRESTER WAVE™: End-User Experience Management, Q3 2022