Windows servicing releases require IT to upgrade PCs faster or more frequently than ever before.

1E has the ultimate automation solution for Windows deployment, upgrade, rebuild and PC replacements. It enables employees to initiate and drive the process from any location at any time, while a digital assistant provides them with relevant choices and guides them through decisions. It then prepares the machine for the upgrade and asks the user to choose a convenient time to complete the final upgrade steps.

1E’s platform is deeply integrated with ServiceNow so all Windows deployments can now be run as simple ServiceNow workflows.

Windows needs to be updated every 6 months rather than every 6 years, which means you now have
only 8%
of your original timeframe to update Windows

Employee experience today is defined by B2C technologies and the availability of support, irrespective of location and time.

Employees expect common problems to be resolved automatically, self-service capabilities for even complex remediations, and first-time resolution when they call a service desk.

1E’s real-time platform, Tachyon, augments all levels of IT. Tachyon enables employees to self-serve any request, even a complete PC rebuild or replacement. With 1E, IT is empowered to resolve incidents across the organization interactively and immediately. These resolutions are then encapsulated as new functionality so they can be safely deployed by lower-level technicians or as self-service.

With Tachyon, new baselines can be created to automate configuration drift management, providing employees with a better experience than with any B2C technology.

User experience is now a CIO-level issue.
How can we make Windows deployment and servicing simpler?

Windows servicing releases require IT to upgrade PCs faster or more frequently than ever before.

1E has the ultimate automation solution for Windows deployment, upgrade, rebuild and PC replacements. It enables employees to initiate and drive the process from any location at any time, while a digital assistant provides them with relevant choices and guides them through decisions. It then prepares the machine for the upgrade and asks the user to choose a convenient time to complete the final upgrade steps.

1E’s platform is deeply integrated with ServiceNow so all Windows deployments can now be run as simple ServiceNow workflows.

Windows needs to be updated every 6 months rather than every 6 years, which means you now have
only 8%
of your original timeframe to update Windows

Employee experience is now a CIO-level issue. What can we do to improve it?

Employee experience today is defined by B2C technologies and the availability of support, irrespective of location and time.

Employees expect common problems to be resolved automatically, self-service capabilities for even complex remediations, and first-time resolution when they call a service desk.

1E’s real-time platform, Tachyon, augments all levels of IT. Tachyon enables employees to self-serve any request, even a complete PC rebuild or replacement. With 1E, IT is empowered to resolve incidents across the organization interactively and immediately. These resolutions are then encapsulated as new functionality so they can be safely deployed by lower-level technicians or as self-service.

With Tachyon, new baselines can be created to automate configuration drift management, providing employees with a better experience than with any B2C technology.

User experience is now a CIO-level issue.

I am a senior IT decision maker and would like to discuss my business needs with a 1E Executive.

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