In this webinar, we dive deep into the world of Digital Experience (DEX) and Endpoint User Experience Management (EUEM) with Andrew Hewitt, Principal Analyst at Forrester. Join us for a conversation that explores the evolving landscape of IT operations, the role of AI, and how organizations can achieve both Frictionless IT and Seamless IT Operations.

What You’ll Learn

• Definitions and Differences: Understand the key concepts of EUEM and DEX, and how they impact IT operations.
• Market Evolution: Discover how the EUEM market has evolved over the past six years.
• Frictionless vs. Seamless IT: Explore how these initiatives are categorized and their practical examples.
• Successful Use Cases: Learn about effective strategies and case studies for balancing Frictionless IT and Seamless Operations.
• AI’s Role: Find out how AI is transforming EUEM and what this means for the future of IT management.
• Business Impact: See how implementing these strategies can differentiate your organization and drive business outcomes.