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1E Tachyon Sentiment: Business Use Case

A struggle that business leaders are facing today is that of defining a business strategy and adapting their organization to an ever-changing business environment. One of the challenges in this is the fact there are many options available but not enough data to fully evaluate the situation and weigh up those options. And…

Blog

Vlog | Unified eXperience Management for Service Desk Leaders

In this vlog series we’re looking at Unified eXperience Management, how it can support success in the world of hybrid work, and the different ways UXM can benefit the key personas across your organization’s infrastructure. In our previous episodes we’ve explored UXM for CIOs and for Digital Workplace Leaders. In…

Blog

1E Tachyon Sentiment: HR Use Case

Whilst flexible and hybrid working provides numerous benefits, it has created new challenges across the board – especially for HR. No longer does HR have direct face-to-face interactions with the employee population, keeping them on the pulse of the organization. In–office settings, it is much easier for HR to get a feeling for the mood by…

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Upcoming Events

Live Webinar

The Service Desk’s Journey to ITSM Automation

Wed 28 Jul, 2021 11 AM ET | 4 PM GMT

Online

Jason Keogh

Partner Chief Technologist, 1E

Michael Wright

Director of Product Marketing, 1E

With the service desk of today facing unprecedented new demands following the shift to hybrid and remote working, agents are feeling burnt out, end users face a friction-full digital experience, and IT costs continue to rise. It’s clear that service desk leaders need to effect positive digital experience improvements. But how? The answer is automation.

1E Event

The Work From Anywhere Conference – Maturing digital employee experience practices for hybrid working

Thu 30 Sep, 2021 9.00am EDT | 2.00pm BST

Online

Join us this fall as we progress the conversation around the greatest challenge for IT organizations today: maturing our approach to managing digital experiences for hybrid working.

MMS (Midwest Management Summit)

25 Oct - 28 Oct, 2021

Miami, Florida

1E are a proud Platinum Sponsor for MMS (Midwest Management Summit) taking place from 25th October to 28th October in Miami, Florida. Registrations are now open https://mmsmoa.com/registration.html

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Press & Media

Jun 18, 2021 | TechTarget - SearchCIO

9 digital experience monitoring vendors to watch

Demand for monitoring and managing digital experiences is growing. Knowing the vendors and products available to businesses will help leaders make the right choice.

Jun 10, 2021 | Computer world

How to Modernize IT Support for Improved User Experiences

IT is addicted to legacy support technology, and it’s hampering digital experience programs.

Jun 10, 2021 | Computer world

5 Ways Microsoft Can Improve the User Experience

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Press Releases

Here you will find all the latest press releases about 1E solutions. Learn about product updates and launches, along with how to contact our PR agency.

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