News & Insights
3 use cases for Tachyon Sentiment
We put a huge amount of effort into ensuring that the process of gathering end-user sentiment using Tachyon Sentiment is, in and of itself, NOT going to annoy users. We ensure that surveys don’t pop-up when a user is screen sharing or in the middle of writing a document/working on…
5 essential stats every enterprise IT leader needs to know
Get all the insights Our latest research report, 2021: Assessing IT’s readiness for the year of flexible working, provides all the facts IT needs to know in order to shape the workplace of tomorrow. Download the free report now and access the IT readiness assessment to determine how prepared…
Assessing IT’s readiness for the year of flexible working
Today we’re unveiling the findings of our latest research, 2021: Assessing IT’s readiness for the year of flexible working. In partnership with independent research house, Vanson Bourne, we surveyed 150 IT managers and 150 employees in large organizations across 8 industries about their experience of supporting an unprecedented number of…
Gather user sentiment data to derive business value from bias, gripes and opinion
No one likes to hear negative feedback, but often this type of feedback can drive positive change. To properly support an anywhere workforce, IT organizations need to understand workplace technology from the perspective of employees to unearth their priorities, needs, and frustrations. In part 2 of this webinar series, we’ll explore how to turn users’ opinions into actionable insights to create better alignment between IT and the business that drives greater engagement, productivity and, ultimately, profitability.
How to use XLA’s to measure and elevate employees’ digital experiences
In 2021, forward-looking organizations will increasingly adopt experience-level agreements (XLAs) to support, track, and quantify employee experience improvements. But where do you start, how do you socialize XLA’s in the business and how do they fit with traditional SLA’s? Bringing together the key talking points from parts 1 and 2 of the series, this webinar will identify how organizations can maximize the value of digital experience monitoring and management investments through the implementation of XLA’s.