Jan 29, 2021 Navpreet Kundal

5 challenges IT must overcome to improve the digital experience of remote workers

Remote working has its challenges for employees, as well as for the IT teams supporting them. Based on the findings of our research, we’ve highlighted the 5 key challenges that plagued employees in 2020 and IT must overcome to provide a first-class remote worker experience in 2021.

5 challenges IT must overcome to improve the digital experience of remote workers

Whether we call it hybrid working, flexible working, or work from anywhere, remote working isn’t going away. But to support remote workers effectively, IT must close the gaps in the digital employee experience.

1E’s latest research, “2021: Assessing IT’s readiness for the year of flexible working” highlights the significant gaps in the IT infrastructure that impact the digital employee experience of remote workers. From endpoint management to self-service automation, it helps IT understand what employees need, how they feel, and what they believe constitutes a great digital employee experience. Download your complimentary copy here.