Live Webinar: The Pareto Principle & How the 80/20 Rule Applies to Windows Servicing - August 27, 2019 Register Now

Benefits firm gets new shopping portal

Computing

Employee benefits firm Unum has saved £340,000 a year as a result of implementing a self-service portal from desktop management specialist 1E.

The firm has saved money as a result of a significant reduction in the time it takes to deal with its daily helpdesk calls.

The portal, called Shopping, has also seen the time it takes to deal with user requests reduce from between four and six hours to 10 minutes on average.

Read the full article:
http://www.computing.co.uk/ctg/news/2080543/benefits-firm-shopping-portal

Share this post

Share this post on your favorite social media platform.

Find this article useful?

If so please click here