Microsoft, ServiceNow, NTT Data, Forrester, Constellation Research are all coming together on July 29 & 30 to discuss and debate the future of the workplace
Hey, you might’ve heard on the grapevine, but something big is happening at the end of July. So big, in fact, that ServiceNow wanted in on it. Microsoft too. And NTT Data. And Constellation Research (IT maestro Dion Hinchcliffe for those in the know). It’s called Work From Anywhere Enterprise Conference 2020—or #WFAenterprise conference for short—and it’s taking place on July 29 & 30. And guess what we’re all talking about? Yeah, work from anywhere.
Look, we’re not going to ask you to join a two-day conference just to give you the run-of-the-mill marketing line of ‘awh, we’re all in this together’, ‘promise we’re going to get through it, but we have to navigate the new normal’. You’re sick of reading it as much as we’re sick of seeing it. What we’re going to do about the situation we’re in is what really matters.
WFH is dead, long live WFA
Before COVID, enterprises had an on-off relationship with flexible working. It was something you read on the job ad, but never much materialized. During COVID, enterprises had no choice but to adopt full-scale WFH. No ifs, no buts, get out of the office. And now, post-COVID, enterprises need to start building a new relationship, but with the concept of work from anywhere (WFA).
To help enterprises work out this new relationship with WFA, we’re bringing together leaders in endpoint management, ITSM, and digital experience monitoring to discuss what it means for your IT infrastructure—and for your employees. What you get is the biggest and best minds in the business working together to figure out the next steps in this world of remote work. We’ve not got all the answers—no one has right now. But we have a platform with experts we want to share with you, ready to help define the new digital workplace.
Guiding our discussions, we’ve also got some independent and exclusive research. It’s pretty revealing, showing the true state of the digital workplace, direct from employees. We commissioned this during the pandemic and surveyed US knowledge workers about their relationship with IT right now, the gaps causing frustration and diminished productivity (both to the employee and the business), and what they want from it in the future. This research shines a light on where and why IT infrastructure is failing the work from anywhere enterprise and it acts as a blueprint for those looking to address it. The world is going WFA, this research helps you get a head start.
We’ve packed sessions, breakout meetings, and networking opps into our two-day conference, but we know that you’ve got your day job to attend to, and you’ll probably have other demands on your time while the event is going on. That’s fine—it’s exactly why we’ve built this on a virtual event platform that helps you find and attend only the sessions, the people, and the content that’s of interest, so you can make the most of your time at the event. Drop in on one specific session or join them all—it’s up to you. Want to check out who’s speaking across the two days?
Day 1 is all about strategy. You’ll learn about the gaps in IT infrastructure currently holding businesses back from becoming a WFA enterprise. Here’s who’s talking…
JP Gownder, VP, Principal Analyst at Forrester
Forrester’s leading digital workplace analyst, JP, will be joined by 1E’s Founder and CEO Sumir Karayi to talk about the emergence of the work from anywhere enterprise post-COVID. In his role at Forrester, JP serves CIOs, CTOs, and other technology and business leaders, educating on the role technology innovations play in the workforce, employee experience, and the adoption of emerging technologies. If you want to know the key challenges you’ll face when building a WFA enterprise, this session is for you.
Paul Hardy, Evangelist, Chief Innovation Office, ServiceNow
There’s hardly an IT leader on earth unaware of ServiceNow and the role they play in IT transformation. Paul Hardy joined ServiceNow in January 2016 as Evangelist, Chief Innovation Office, EMEA. He is regarded as a trusted adviser to CIOs, leadership teams and business executives for service management. At ServiceNow, he’s responsible for shaping the company’s overall messaging, while also providing input into the future development of the ServiceNow suite of product. Paul will be joined by 1E’s Founder and CEO Sumir Karayi as they unpick the findings of the exclusive research and look at the current state of the remote employee experience.
Kurt De Ruwe, CIO, Signify
Prior to joining Signify (then Philips Lighting) as CIO in 2013, De Ruwe was CIO of Bayer MaterialScience. He has received a Leader in the Digital Age (LIDA) award in the manager category at CeBIT, the largest computer trade show in Germany, in part for his work on a change-management project at Bayer in which he encouraged employees to contribute ideas regardless of their rank, expertise, or assigned silo. He has also held positions at Huntsman and ICI. Kurt’s areas of expertise include strategy development, conceptual design of new systems to support improved business processes, eBusiness, SAP and data warehousing. Kurt joins us to unpick the new digital workplace research and share his thoughts on the future work from anywhere enterprise.
Erik Jost, Chief Technologist, NTT Data
Erik is Chief Technologist within NTT Data Services’ Dynamic Workplace Services. He’s responsible for the discovery and translation of emerging technology into real world services and offerings, along with aligning existing service offerings to modern technology applications. Erik has held various roles of increasing responsibility, including delivery of Modern Workplace Environments, Device as a Service (DaaS), Unified Communications Strategy and Architecture, and many other user-centric innovations. Erik will be presenting on how you can create frictionless remote employee experiences in the work from anywhere enterprise, starting with the endpoint.
Sumir Karayi, Founder and CEO, 1E
Sumir Karayi founded 1E in 1997 with the goal to drive down the cost of IT for organizations of all sizes by identifying and eliminating IT waste. Sumir pioneered PC power management and leads 1E’s focus on enabling enterprises to Run IT For Less and has established a market-leading role for his company. He has driven 1E innovations to achieve $2.5bn in IT cost savings for its customers, $1.3bn of which come from energy efficiencies alone, cutting CO2 emissions by 11.5 million tons.
Under Sumir’s leadership, 1E has become a successful global organization which has seen considerable acclaim in the industry. 1E ranks in the Sunday Times International Track 100 league table of top private companies and has been heralded as one of the top 20 companies for CIOs to watch by CIO magazine. Sumir will be co-presenting keynotes on Day 1 and Day 2, sharing his thoughts on the future work from anywhere enterprise and using the research as impetus for change in enterprise IT strategy.
Jason Keogh, Partner and Chief Technologist, 1E
Jason has been helping global organizations like Barclays, Bank of America and DHL better manage technology for more than 20 years. After spending 7 years in the fintech space on high performance trading and teller systems, Jason founded discovery and inventory company iQuate to help large organizations better understand the technology deployed in their data centers. Jason is an ISO standards editor involved in the IT Asset Management (19770) and Information Security (27000) families of standards. Jason here’s to give you the lowdown on the impact of remote working in financial services and what the next steps for regulated industries should be in a work from anywhere world.
Rob Peterscheck, VP of Product, 1E
Rob Peterscheck is responsible for providing 1E’s future technical direction, including driving product alignment and innovation across the company. Rob has more than 20 years of industry experience. His latest endeavor prior to joining 1E was the technology behind the user-facing products at global pharma giant, Novartis, which included the Office 365 set of products, VDI, and the client. And this is where his session will lead: what healthcare and pharma companies can do to adapt and build the WFA enterprise. Bringing some specific use cases from his time at Novartis, if you’re in pharma / healthcare, don’t miss this session.
Day 2 is all about the tech. You’ll learn about all the endpoint management, ITSM, and digital experience monitoring tools you need to make the WFA enterprise a reality. Everything from how to choose a tool, right through to implementation and use cases will be explored and how they fit into your IT infrastructure going forward…
Dion Hinchcliffe, VP and Principal Analyst, Constellation Research
Dion joins us on Day 2 to present a blueprint for the WFA enterprise. Taking our research presented on Day 1, Dion will turn this into an actionable technology roadmap showing you how to build the new WFA enterprise. Dion works with the leadership teams of Fortune 500 and Global 2000 firms to drive successful change with emerging digital methods including employee experience, online community, cloud computing, data centers, digital business models, internet ecosystems, internet of things, workforce collaboration, and the future of work.
A veteran of enterprise IT, Dion has been working for two decades with leading-edge methods to bridge the widening gap between business and technology. He has extensive practical experience with enterprise strategy and operational issues, and he consults, advises, and writes prolifically on the convergence of business and technology. He’s particularly well known for his thought leadership in digital workplace, enterprise IT, customer experience, agile methods, CIO issues, and digital transformation. Dion also works in the trenches with clients in the Fortune 1000, government, and Internet startup community. He is currently VP and Principal Analyst for Constellation Research and an executive fellow at the Tuck School of Business.
Rich Lane, Senior Analyst serving Infrastructure and Operations, Forrester
Rich’s expertise focuses on operations intelligence, including advanced analytics, machine learning, and AI-related techniques for enterprise, application, infrastructure, and services performance monitoring and management, service delivery, and business insights. He has a passion for how automation and machine learning can free I&O practitioners from traditional maintenance and incident management activities, so they can spend their time making IT services more valuable for the business. Rich joins us to give you an exclusive first-look at Forrester’s definition of the digital experience monitoring (DEM) market. How does Forrester approach DEM? Where does it fit into the WFA enterprise tech stack? And how do you choose the right one? All will be answered in Rich’s session.
Jason Sandys, Senior Program Manager and Enterprise Mobility MVP, Microsoft
Jason has 20+ years of experience in a wide range of technologies, environments, and industries and extensive knowledge in implementing and supporting all things SMS and Configuration Manager, beginning with SMS 2.0. He’s currently a Senior Program Manager at Microsoft, and is a frequent presenter at Microsoft events, as well as various other community events and user groups worldwide. Jason joins us to chat about Microsoft technology in the WFA world and will be joined by 1E’s Principal Solutions Engineer, Shaun Cassels.
Adam Haylock, Senior Solutions Consultant, ServiceNow
Adam is a Senior Solutions Consultant at ServiceNow. Working with enterprises, he helps enable them to be more efficient, move faster and ultimately be more successful through collaboration and automation. Adam joins us to talk about the role of real-time ITSM in the WFA enterprise and how it can be scaled to deliver incredible employee experiences wherever people choose to work.
Ramesh Ananthakrishnan, Practice Development Head, LiVE Workspace, Wipro
What have we learnt during the global lockdown that will help us find our feet in the post-pandemic world? In this session, Wipro’s Ramesh Krishnan will be sharing learnings from the pandemic to help IT leaders shape their future digital workplace strategies. Join this session to get in-depth insight into what technical capabilities will be necessary for IT to successfully navigate the new digital workplace.
Steve Brasen, Managing Research Director, EMA
Steve’s career at Enterprise Management Associates (EMA) follows 19 years of industry experience in system operations and engineering. Steve’s “in the trenches” experience in operations support provides EMA with a unique perspective on actual IT operations concerns, needs and solutions. Steve will join us to present a detailed head-to-head of the tools available in the digital experience monitoring (DEM) space. This session is a must-attend for those looking to procure DEM tools.
Shaun Cassells, Principal Solutions Engineer, 1E
Shaun has spent over a decade with 1E in various consulting role. He is a top-performing technology evangelist, Principal Solutions Engineer, and Microsoft MVP for Windows and Security with a track record of providing seamless business continuity and success. He is at his best when he’s helping companies move forward through technological innovation. Shaun brings strategic visions to life by homing in on business requirements, researching, evaluating, testing, implementing and reviewing the best solutions. He joins us on Day 2 to partner with Microsoft’s Jason Sandys, discussing Microsoft capability for the future WFA enterprise.
Michael Todd, Tech Evangelist, 1E
Michael is a Technical Evangelist at 1E, focused on developing our partnership with ServiceNow and bringing real-time ITSM to customers. He’ll be joining the session with ServiceNow’s Adam Haylock to demonstrate how ServiceNow and 1E are working together to make the WFA enterprise a reality and how IT support desks can scale and support teams working from anywhere.
Join us, and all of these great speakers, on July 29 & 30 for the first ever Work From Anywhere Enterprise Conference 2020. Only limited tickets remain for the virtual event so grab yours while you can and see the full agenda at: wfaconf.com