New version helps cut IT help desk costs and empowers users to plan their own Windows 7 migration
London & New York, 4th August, 2011 – 1E, the global leader in IT efficiency software, today announced the release of version 4.0 of Shopping, its `app store` for the enterprise. With version 4.0, users are now empowered to schedule their own Windows 7 migration and are able to select which applications to restore and install with their new Operating System.
Shopping is a fundamental component of 1E`s Efficient IT software suite, which seeks to identify and reduce IT waste in hardware, software, energy and time. With Shopping 4.0, the IT department stands to save a significant amount of time tracking and installing applications, while at the same time maintaining control of the number of deployments and being able to black out certain days or hours if needed.
With Shopping, the self-service automation of the request, approval and delivery process means users can download the software and services from the enterprise `app store` within minutes, minimizing software requests to the helpdesk and delivering savings of $40/ £24 on average per request. Independent research has revealed that two thirds of users in the United States and United Kingdom wait up to a week or more to get the software they request through their IT help deski . Shopping enables users to install software, operating systems and services at a time when it suits them, without disrupting their daily workload.
“Microsoft Windows 7 uptake in the business community has turned into a surge and is today one of the highest profile and most challenging IT projects for organizations”, says Sumir Karayi, CEO, 1E. “We`re delighted to announce the release of version 4.0 of Shopping, which brings enhanced flexibility to the product and cures two of the major headaches in a Windows 7 migration project – finding the best time to upgrade a user`s PC and ensuring that they retain the full suite of software they previously had. Users benefit from an enriched `app store` experience with an improved and user-friendly interface, while the IT department is able to focus on delivering business value.”
1E has sold two million licences of Shopping worldwide. Customers include UNUM, Syngenta, Dell, Parker Hannifin and Park Hill Schools. Shopping integrates well with 1E`s AppClarity™, resulting in a comprehensive solution set for managing software distribution, software waste and license control.