London and Austin – August 7, 2023 – 1E, a Digital Employee Experience (DEX) platform leader, today announced the launch of Application Experience Management (AXM). This new capability gives visibility into crucial business applications in a single snapshot, equipping IT teams with the ability to understand user experience while improving it. AXM provides visibility and insights for both on-device and web-based applications, allowing IT administrators to see a full view into their application environment.
According to Forrester, “Core productivity platforms are the foundation of work. These tools help employees get work done. They include everything within an employee’s individual digital workspace: collaboration tools, enterprise applications, content and communications.”
The 1E AXM dashboard offers valuable insights, collecting data on responsiveness, stability, and web vitals, enabling real-time issue detection and prompt resolution to minimize disruptions in employee workflows. Organizations can experience numerous benefits and a return on their AXM investment through:
- Reduced Downtime and Outages
AXM detects and resolves performance issues proactively, minimizing downtime and service disruptions, resulting in cost savings and enhanced customer experience. - Improved Application Performance
Continuous monitoring by AXM identifies bottlenecks, leading to better application responsiveness and user experience, increasing customer satisfaction and retention. - Optimized Resource Allocation
AXM provides real-time insights into resource allocation, helping optimize infrastructure and IT resources, reducing unnecessary expenditures and improving cost effectiveness.
To learn more about 1E Application Experience Management, click here.
About 1E
More than 500 organizations in 42 countries trust 1E to help them create a better Digital Employee Experience (DEX). The 1E Platform provides real-time diagnosis, remediation, and automation to proactively fix issues before they ruin the workday. Reduce costs, move faster, and increase employee happiness with 1E. For more information, visit 1E.com.
