TeamViewer to Acquire 1E

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1E: The Innovators in Digital Employee Experience (DEX) Management

1E’s cloud-native, real-time, autonomous digital employee experience platform marks a new era for IT operations. Unlike our competitors, 1E’s unique architecture swiftly and permanently resolves digital workforce challenges. Our customers benefit from enhanced compliance, reduced costs, and a continuously improving digital employee experience.

Commitment to Excellence

We are dedicated to helping IT continually improve the digital employee experience. Our platform proactively identifies and rectifies digital employee experience issues before they affect users, guaranteeing seamless IT operations. This commitment has earned us a 99% customer satisfaction rating and the trust of 1,750 organizations worldwide.
Our vision is to reimagine how technology serves the global workforce. We are committed to making frictionless IT operations a reality through the industry’s most advanced remediation and automation technology.

Beyond Data to Proactive DEX Management

The 1E Platform offers a unique solution that consolidates digital experience analytics, IT automation, asset intelligence, and endpoint management into a single platform. We enable an autonomous IT engine that ensures the lowest cost of service delivery.

What Makes Us Different?

The secret to our success lies in the automation embedded within the core of the 1E Platform. This automation empowers enterprises to embark on a journey that lowers costs, enhances business performance, and ensures seamless technology operations.

Integration with Citrix for Enhanced VDI Management

We are thrilled to announce the integration of our platform with Citrix, enhancing the management and visibility of Virtual Desktop Infrastructure (VDI). This collaboration provides IT professionals with the only comprehensive view of Citrix VDI health and end-user experience, from the user’s perspective. Leveraging embedded intelligence and automation, our platform automatically discovers your Citrix inventory, proactively alerts on end-user experience issues, and correlates metrics so IT professionals can anticipate, troubleshoot, and resolve root causes for permanent solutions.
In a single view, IT professionals can quickly associate a user’s device with their Citrix session to diagnose issues impacting overall device performance and end-user experience. Additionally, end-user experience can now be benchmarked, tracked, and scored against industry best practices, providing objective measurements of the quality of the experience without relying on subjective feedback.
Our vision is to reimagine how technology serves the global workforce, and we are committed to making frictionless IT operations a reality through the industry’s most advanced remediation and automation technology.
Additional Resources

1E Platform Overview

1E Endpoint Troubleshooting

1E Experience Analytics

1E Employee Sentiment

1E Endpoint Automation

1E Virtual Desktop Experience

Ready to Work Wonders™?