Too many organizations over-populate their CMDB’s, leading to a huge data dump of often unreliable and stale data. The CMDB Connect app populates the ServiceNow CMDB with only the most essential device data to enable IT admins to quickly retrieve information for faster remediation.

Core features

Measurable business outcomes

Achieve faster MTTR by eliminating the need to wade through vast amounts of data. Only vital information is populated in the ServiceNow CMDB, including primary user information and device-identifying information, while additional information can be retrieved from endpoints in real time.

A reliable information system of endpoints

Build a CMDB based on the most reliable and up-to-date device information for faster and improved decision making. The lean data input provides the most critical information while additional information about installed software, running process, file system capacity etc. is easily retrieved with a single click.

Real-time connection to all endpoints

Augment your CMDB with real-time information retrieved at scale. Tachyon Information Service ensures all endpoints respond to a question in seconds to access additional information to augment your CMDB data.

Compatible with ServiceNow Discovery and SCCM

Supplement your existing data populated by ServiceNow Discovery and SCCM with essential device information. CMDB Connect integrates seamlessly to enable you to build a reliable information architecture.

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An award-winning ServiceNow partner

Servicenow Elite Partner

1E is a ServiceNow Elite Partner

Reflecting our joint aim to ensure service desks deliver the best possible digital experience to employees, we’re pleased to have transitioned to Elite Partner Status with ServiceNow. This elite status recognizes our commitment to accelerate organizations’ digital transformation initiatives.

1E awarded ServiceNow’s 2020 EMEA App Development Partner Platform of the Year Award

We’re delighted to have been awarded the 2020 EMEA App Development Platform Partner of the Year Award from ServiceNow for achieving the top Annual Contract Value in 2019 among ServiceNow EMEA partners.


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