Windows Servicing Assistant
Part of 1E’s Windows Servicing Suite, the Windows Servicing Assistant gives end users control over Windows servicing tasks, removing the need for an IT technician going desk-to-desk. It supports all migration scenarios independent of user location.
Features and benefits
Empowered end users
A friendly wizard guides end users through the most common Windows servicing scenarios such as upgrading to Windows 10 or migrating to a new device.
End users can do it whether in an office, working at home, or in a coffee shop.
IT always in control
IT chooses which servicing operations are made available and who has access. End users are empowered but IT always stays in control.
Increased compliance, reduced disruption
Normally, migrations and rebuilds are highly disruptive especially for remote workers so devices aren’t kept current. This increases cyber security risks.
When the end user can choose to update at a time that doesn’t affect their work, they’ll update faster and more often.
“We were going to have to hire more than $600,000 worth of labor to come in and do the process. The other option was automation.”Read the Case StudyKenny Covington
System Administrator | Riverside Health System
“We needed a complementary, automated way to accelerate our Windows 10 migration. That's where Windows Servicing Suite came into the picture.”Read the Case StudyMichal Lackovic
Program Manager | Schneider Electric
“We experimented with Windows 10 in our labs. It took over a day to upgrade from Windows 7: we had to figure out how in the world we’re going to be able to scale this up to 40,000 devices.”Read the Case StudyMatt Roper
Cherokee County School District
Enables end users to take control, wherever they are.
Ensures end users have all the right apps after an upgrade.
User data and settings
Protects all important settings during the upgrade.
Friendly user experience
Clear interface to help guide end users through the process.
This exclusive case study shows how KBC used 1E’s Windows Servicing Suite (WSS) to address their OS migration, patch compliance, and software distribution challenges.
1E customer William Min (from IBM Services) recently contributed to My IT Forum, sharing some important advice on managing applications during a Win10 upgrade, and citing some of the ways 1E was able to help.
“The end users are very happy to be able to do self-service. And there’s much less desk-side work to do.”