1E: Enabling Carollo Engineers to maintain productivity when working from anywhere

One of the first tasks was to set up a Tachyon server in their DMZ to allow communication with computers outside of their firewall. This allowed them to see, ping, and manipulate endpoints that weren’t connected through the VPN or didn’t touch the network on a regular basis.

Establishing that communication with endpoints outside the firewall enabled IT staff to supplement the “pretty please” emails with action. They were able to find and remediate configuration issues, make system changes, and have more control over endpoints that hadn’t touched the network for a while.