Better experience.
More secure.
Business aligned.
Query, diagnose, and update endpoint configuration in real-time.
Measure, understand, and troubleshoot the employee digital experience in real-time.
Supercharge ServiceNow by automating fixes directly on user devices.
The 1E platform helps IT teams improve end user experience, tighten security, reduce costs, and evolve IT Operations from cost center to strategic enabler.
Get a complete view of the end user experience by tracking stability, responsiveness, performance, and sentiment.
Understand how users feel about digital environments by collecting, measuring, and surfacing actionable feedback.
Improve device stability and performance with insights on software usage so you can remove whatever isn’t being used.
Troubleshoot faster, respond quickly to security incidents and threats, and resolve issues in minutes instead of hours.
Modern, automated, real-time configuration & compliance for the entire IT estate.
Increase patching compliance by visualizing real-time patch status and surfacing details on patch failures.
Decrease resolution times without leaving ServiceNow.
Automate common requests, eliminate the need for tickets, and free service desk agents to focus on high-value tasks.
Prevent employees from being impacted by distributions by using spare bandwidth for all IT content distribution.
Carollo is the largest water-only consulting firm in the U.S., specializing in environmental engineering and the construction of water and wastewater facilities. 1E has been at the heart of Carollo’s infrastructure for the best part of 10 years, unlocking data insights, reporting, and more informed remediation decision making.
Carollo values 1E’s ability to integrate with other data sources, including SCCM, and with data visualization tools like Power BI. By tying together data from different sources, including 1E’s real-time insights, Erik empowers other areas of the business.
“We’ve been experiencing real challenges with hardware recently. Through 1E’s real-time insights, we can instantly see which models aren’t performing well and then drill down into why: is it hardware, software, or both? We’re then able to respond to Support, as well as management, with all the information required to answer the question ‘are we purchasing the right equipment?’ 1E has become the first and last place I look for data,”
Off the back of data reporting, decisions are made. And when it comes to remediation, 1E is often the tool of choice. As the various teams discover new vulnerabilities, the 1E Platform is able to remediate regardless of VPN access. Under the banner of compliance, removing unsupported products achieves two things: mitigating the security risks of unpatched applications, and freeing up user licenses, ultimately leading to cost savings. “With 1E, we can often find that kind of data faster than the Infrastructure team, who comb through individual drives and files,”
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