Redefining patching: An automated journey

Patching, whether manual or automated, has to be resilient and reliable. It ensures compliance and cybersecurity and is a crucial component of BCX’s service level agreements (SLAs). Up-to-date patching is critical to ensuring systems are protected and that infrastructure is secured against known vulnerabilities. It made sense to ensure that the process was optimized and streamlined so as to reduce downtime and risk, while improving speed and reliability. Automation has also been proven to deliver a measurable return on investment (ROI) in terms of operational costs and employee time.