Britain’s Favorite Retailer's Endpoint Management Transformation

POS systems can be notoriously tricky for offline stores to manage. When these systems fail or lag, digital disruptions occur for both employees and customers. Customers either decide to wait for the problem to be resolved or leave without completing the sale—resulting in a poor retail experience. Similtaneously, onsite employees must also try to work around these ongoing disruptions. They need to address issues quickly and painlessly while trying to get engineers to restore device uptime. Without endpoint visibility and monitoring capabilities, organizations will struggle to provide a positive digital employee experience (DEX) and customer experience (CX).