Real-time actions and granular control that maximize Microsoft Intune’s power.
Custom, real-time device health metrics and remediation to extend device longevity and optimize hardware spend.
Supercharge ServiceNow by automating fixes directly on user devices.
Query, diagnose, and update endpoint configuration in real-time.
Measure, understand, and troubleshoot the employee digital experience in real-time.
The 1E platform helps IT teams improve end user experience, tighten security, reduce costs, and evolve IT Operations from cost center to strategic enabler.
How 1E Partner sustainableIT is Delivering IT and Efficiencies with the 1E Platform
At 1E, we reimagine how technology serves people and create new ways for IT to shape the future of work.
A multinational pharmaceutical company empowered its 51,500 users to download and use software within minutes of selecting it by rolling out an enterprise app store. This automated process has alleviated pressure from the helpdesk and in just 12 months the organization was able to realize savings of more than $5 million.
The company was looking for a quick and easy way for its 51,500 users to select and download the software they needed, when they needed it. There were two areas that had to be radically improved: the long lead times to get things packaged; and automating the delivery of software. To achieve this, the company needed to migrate from Vista to Windows 7 and Windows 8 quickly and seamlessly, while continuing to support certain applications. The organization was still using SMS 2003, so it also needed to migrate to SCCM 2012.
The organization selected 1E Shopping to provide user-centric downloads and installs of software, with management of the approval process and automation of the delivery through ConfigMgr. Now, users go to the company-branded Software Shop portal from where they can choose, download and install or reinstall software within minutes.
Within just 12 months of implementation, the organization saw the following benefits:
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