The current dynamic between IT and its customers is concerning. As the latter increasingly learn to expect more from their at-work technology, IT becomes more and more stretched. It all adds up to a pressing need to somehow increase IT capacity.
End-User Experience and Increasing IT Capacity are two things on every CIO’s mind today. The challenge of meeting growing demands with the usual budgetary constraints can appear insoluble. As this guide demonstrates, however, if approached properly, these two aims can progress hand-in-hand.