Would you like to have one consolidated view of all IT incidents or tickets in ServiceNow so you can better correlate incidents with a more targeted response from IT?
The benefit: Fewer resources will be needed to monitor and run your help desk.
A major bottling company has deployed Shopping, 1E’s enterprise app store, instead of the native capabilities of ServiceNow. The seamless integration between Shopping and ServiceNow provides:
Ambareesh Kulkarni, VP of Client Services and Liam Morrison, Director of Solution Engineering, will use a live instance of ServiceNow and Shopping, to demonstrate how the two products complement each other and provide a solution that meets the demands of both the end-user and IT.
IT organizations are grappling with the sudden increase in IT issues as a result of the rapid implementation of full-time remote working practices. From password reset requests to connectivity issues, employees have never been more reliant on IT as they adapt to the “new normal”.
Please fill out the form below to schedule a live demo of our solutions.