Would you like to have one consolidated view of all IT incidents or tickets in ServiceNow so you can better correlate incidents with a more targeted response from IT?
The benefit: Fewer resources will be needed to monitor and run your help desk.
A major bottling company has deployed Shopping, 1E’s enterprise app store, instead of the native capabilities of ServiceNow. The seamless integration between Shopping and ServiceNow provides:
Ambareesh Kulkarni, VP of Client Services and Liam Morrison, Director of Solution Engineering, will use a live instance of ServiceNow and Shopping, to demonstrate how the two products complement each other and provide a solution that meets the demands of both the end-user and IT.
Endpoint management, digital experience monitoring, and real-time ITSM are critical components of the work from anywhere enterprise IT infrastructure. This session demonstrated how Tachyon could support those core pillars and help IT achieve the future vision of the workplace, delivered from a single agent and a single platform.
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