Live Webinar: Beyond the Migration: Remote Workers & Windows 10 - July 31, 2019 Register Now
On-demand Webinar

Better Together, Shopping & Servicenow

Would you like to have one consolidated view of all IT incidents or tickets in ServiceNow so you can better correlate incidents with a more targeted response from IT? The benefit: Fewer resources will be needed to monitor and run your help desk.A major bottling company has deployed Shopping, 1E’s enterprise app store, instead of the native capabilities of ServiceNow. The seamless integration between Shopping and ServiceNow provides:
  • A single system of record to track requests, approvals and delivery of applications, with common audit trails of all requests.
  • An on demand end-user experience where end-users can “shop” for IT assets, thereby maximizing self-service capabilities.
  • System Administrators and help desk personnnel have a single place to monitor the status of user-requests and provide the appropriate level of response.
Ambareesh Kulkarni, VP of Client Services and Liam Morrison, Director of Solution Engineering, will use a live instance of ServiceNow and Shopping, to demonstrate how the two products complement each other and provide a solution that meets the demands of both the end-user and IT.1E Shopping and ServiceNow

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Modern users expect a mobile-like experience, with self-service and instant results. 1E enables IT to deliver comprehensive self-service and respond in real-time by augmenting Microsoft and ServiceNow solutions. Over 1000 organizations trust 1E to meet their user, business, and security needs. Your employees are important; they deserve 1E managed endpoints.