Join our DEX (digital employee experience) expert, Doug Hynes, as he examines how ServiceNow, 1E, and TeamViewer work together to reduce IT friction and enable real-time resolution. With ServiceNow’s Virtual Agent, the secure remote access capabilities of TeamViewer Tensor, and the real-time automation offered by the TeamViewer DEX Platform (previously known as the 1E Platform), these tools help resolve issues before they escalate.

If you value:

  • Slashing resolution times
  • Improving DEX
  • Empowering IT professionals to focus on strategic initiatives
  • Resolving digital friction before users even feel it

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…then this is exactly what you’ve been waiting for!

Together, we’re helping IT and service desk teams transform from ticketing to triumph, from scripts to self-healing, and from the known to the never-before-seen. Discover how we can help elevate your digital workplace to new heights—where technology not only supports but resolves digital issues before they arise.