Report

The 2017 IT Incident & Response Report

Today’s IT teams are besieged with urgent demands and relentless interruptions: security updates, configuration changes, and software audits.

Perhaps this should come as no surprise.


While the likes of Microsoft SCCM and BigFix are superb tools for the execution of those hundreds of thousands of tasks required daily for the secure and smooth maintenance of large computer estates, these tools require scheduled synchronization from endpoint to database, and therefore will not have real-time information.

In other words, they can be a bit slow.

A paradigm-shifting new operations tool, 1E’s Tachyon, has emerged, but we also wanted to understand the full scale of the problem. Exactly what kind of unplanned incidents were eating up our IT teams’ days, and how much time was being lost to them?

1E’s 2017 IT Incident & Response Report is based on responses from over 1,000 tech professionals, and offers a unique insight into exactly how much time, on average, IT currently spends chasing its own tail, and how long it takes to identify and remedy business-critical problems.

Fill in the form to download the report

Share this post

Share this post on your favourite social media platform.

Find this resource useful?

If so please click here

Like It
Related Content

On-demand Webinar

Improving the Incident Response Function: SANS 2018 Incident Response Survey Results Part 2

Incident responders are catching and remediating threats faster than ever, according to past SANS surveys. Much of their success can be attributed to improving technologies, such as threat intelligence--73 percent of respondents to last year's survey said they were using…

Watch Now

On-demand Webinar

How Are You Responding to Threats: SANS 2018 Incident Response Survey Results Part 1

What new and continuing threats are responders uncovering in investigations, and how are they dealing with those threats? This webcast will release results from the SANS 2018 Incident Response Survey, developed by Matt Bromiley, SANS Digital Forensics and Incident Response…

Watch Now

Case Study

Uncle SAM: How AppClarity saved the US taxpayer millions at a leading federal agency

This US federal agency lacked the insight into their software estate required to manage their licenses. AppClarity was the answer to their troubles.

Read More

Case Study

Tachyon & ServiceNow: Driving full IT automation (with Nathan Dornbrook, ECS Security)

ServiceNow is an incredible orchestration and automation tool, while Tachyon enables users to execute almost any process on any endpoint. The integration of the two, therefore, is extremely powerful.

Read More
About 1E

Cyber security is critical. One breach could destroy your organization’s reputation and cost millions of dollars. We take that threat seriously. 1E gives you unprecedented control and visibility over your full digital estate, delivered at speed and at scale. We’re working towards a world of proactive cyber security, a world where CIOs and CISOs work together to ensure that no threat can bring down their systems.