Better experience.
More secure.
Business aligned.
Query, diagnose, and update endpoint configuration in real-time.
Measure, understand, and troubleshoot the employee digital experience in real-time.
Supercharge ServiceNow by automating fixes directly on user devices.
The 1E platform helps IT teams improve end user experience, tighten security, reduce costs, and evolve IT Operations from cost center to strategic enabler.
Get a complete view of the end user experience by tracking stability, responsiveness, performance, and sentiment.
Understand how users feel about digital environments by collecting, measuring, and surfacing actionable feedback.
Improve device stability and performance with insights on software usage so you can remove whatever isn’t being used.
Troubleshoot faster, respond quickly to security incidents and threats, and resolve issues in minutes instead of hours.
Modern, automated, real-time configuration & compliance for the entire IT estate.
Increase patching compliance by visualizing real-time patch status and surfacing details on patch failures.
Decrease resolution times without leaving ServiceNow.
Automate common requests, eliminate the need for tickets, and free service desk agents to focus on high-value tasks.
Prevent employees from being impacted by distributions by using spare bandwidth for all IT content distribution.
1E commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying 1E. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of 1E on their organizations.
“After the investment in 1E, IT teams have a more complete picture of the condition of their endpoints, notably the security status; service desk engineers can quickly identify endpoint issues and remediate them more efficiently. Proactive automations can be built to fix issues before they impact end-users. As a result, employee productivity and engagement improve, and IT teams are much more efficient.”
In this study, Forrester finds that the payback period is less than six months and that the three-year, risk-adjusted present value quantified benefits for the 1E include:
“We now have complete endpoint visibility. A thorough device check now takes less than 5 minutes, compared to at least 30 minutes previously. This has had an important impact on experience metrics such as employee retention.”
Download the study to learn more about how 1E is making impacts to our clients’ bottom lines with good Digital Employee Experience.
Copyright © 1E 2023 All Rights Reserved