Forrester Total Economic Impact™ (TEI) Study

1E commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying 1E. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of 1E on their organizations.

“After the investment in 1E, IT teams have a more complete picture of the condition of their endpoints, notably the security status; service desk engineers can quickly identify endpoint issues and remediate them more efficiently. Proactive automations can be built to fix issues before they impact end-users. As a result, employee productivity and engagement improve, and IT teams are much more efficient.”

In this study, Forrester finds that the payback period is less than six months and that the three-year, risk-adjusted present value quantified benefits for the 1E include:

• Service desk headcount reallocation benefits
• Improved employee productivity
• Legacy tool decommissioning savings
• IT project and security efficiencies
• Improved employee retention and more

“We now have complete endpoint visibility. A thorough device check now takes less than 5 minutes, compared to at least 30 minutes previously. This has had an important impact on experience metrics such as employee retention.”

Download the study to learn more about how 1E is making impacts to our clients’ bottom lines with good Digital Employee Experience.