Almost every enterprise is now a hybrid digital workplace for its diverse family of employees. Digital employee experience (DEX) has become a critical factor because it can optimize this new digital workplace and strongly influence positive business results. While many organizations focus on tools to measure and enhance DEX, the path to success starts long before the tools discussions. Your strategy must embrace a flexible philosophy for happier employees. Then you can explore a variety of technologies to fulfill that vision.
“A good DEX strongly correlates with high employee engagement, which ultimately impacts employee retention — 93% of employees with a high EX index score plan to stay with their organization for the next year, compared with only 49% of employees with a low EX index score.”
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Make Digital Employee Experience The Centerpiece Of Your Digital Workplace Strategy, Build A Resilient Technology Foundation To Support Anywhere And Hybrid Work, published November 15, 2022, By Andrew Hewitt, Cheryl McKinnon with Glenn O’Donnell, Will McKeon-White, David Brodeur-Johnson, Betsy Summers, Chris Langlois, Diane Lynch.
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