Challenges
- Reduced mobile workforce productivity due to power charging requirements
- No existing tools to monitor/manage the issue
- End users suffer in silence with devices that no longer charge to optimum capacity, even devices under warranty
Resolving with 1E
- Immediate battery charging health visibility on the OOTB Device Pillar
- Real-time querying of a single or multiple devices (Windows and Mac)
- Ongoing device monitoring with the option to create an ITSM ticket
Benefits
- Increased employee mobility
- Improved device warranty value realization
- Better end user digital experience
