Challenges
- IT doesn’t have visibility into installed drivers or outdated drivers
- Troubleshooting and updating is time consuming and affects the end user’s productivity
Resolving with 1E
- Investigate to determine installed drivers
- See which drivers are working, which are unsigned, and which need updates
- Update drivers or BIOS as needed
Benefits
- Better device driver management
- Fewer tickets caused by driver issues
- Fix driver issues without disrupting end users