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Digital Workplace Productivity Killers and How to Combat Them

Workplace productivity stands as a cornerstone of success for businesses of all sizes. The ability to execute tasks efficiently, collaborate seamlessly, and innovate rapidly is essential to maintain a competitive edge. However, there lies a lurking threat amid varying technological advancements – digital workplace productivity killers.

Efficient workplace productivity isn’t just a nice-to-have; it’s a fundamental driver of business goals and success. When teams operate at their peak performance levels, they contribute directly to achieving strategic objectives, enhancing customer experiences, and ultimately driving revenue growth.

Digital productivity killers

Many factors can affect employee productivity, but in today’s digital-first workplace, it isn’t distracting conversations with co-workers or other in-person disruptions you need to be mindful of. In a world where many organizations have embraced hybrid work models or benefit from globally distributed teams, tech-related disruptions, and digital friction are productivity killers.

These disruptions manifest in the form of slow software, outdated hardware, inefficient processes, and inadequate support systems. Consider the detrimental effects of system crashes during critical tasks. Or the disruption of having to down tools to enable IT to remotely access your device to resolve an issue. Or the frustration caused by convoluted software interfaces hindering workflow efficiency.

The repercussions of these digital productivity killers extend beyond mere inconvenience. They adversely affect employee morale, retention rates, and ultimately, business bottom lines. Organizations grappling with frequent tech disruptions incur increased operational costs, diminished output, and heightened customer dissatisfaction due to delayed service delivery.

Strategies to combat digital workplace productivity killers

To mitigate the effects of digital workplace productivity killers, organizations must adopt proactive IT strategies. When developing these strategies, there are key areas to focus on. Let’s explore some of these in more detail:

  • Visibility: Empower your IT teams to be proactive when it comes to disruption by arming them with useful data. Complete visibility into endpoint performance is paramount for preemptive issue resolution. By leveraging data analytics and monitoring tools, IT teams can identify and address potential bottlenecks before they escalate into productivity-halting crises.
  • Digital experience: providing consumer-grade support is essential to avoid unnecessary impact on productivity. Employees deserve intuitive, self-service tech solutions akin to those they encounter in their personal lives. Implementing intelligent self-help capabilities and automation not only reduces the burden on IT support staff but also fosters a culture of empowerment and autonomy among employees.
  • Right-sized tools: tailoring your resources for success. One size doesn’t fit all when it comes to equipping employees with the digital tools they need to excel in their roles. By leveraging endpoint data insights, organizations can strategically allocate hardware and software resources. This helps to ensure that each team member has access to the right tools for maximum productivity.
  • Collaboration: Facilitate seamless communication across your organization. Effective collaboration lies at the heart of productivity in modern workplaces. Leveraging cloud-based platforms and project management tools streamlines communication and enhances team cohesion. Addressing challenges promptly and minimizing downtime of collaboration tools is crucial for maintaining uninterrupted workflow continuity.

Help IT teams help you

Equipping IT teams with the right tools will ultimately help tackle productivity killers across the organization, improving productivity for all. Consider the following:

Analytics: harness data for optimization

Data analytics empowers IT teams with actionable insights to optimize systems and workflows. By accessing accurate, real-time data, organizations can gain visibility and control, and make informed decisions that drive productivity improvements across the board.

Automation: Do more with less

By automating common and repetitive IT processes, you can improve productivity by streamlining workflows, reducing manual intervention, and enhancing overall efficiency and quality. Automation will further help improve productivity as it eliminates tedious manual work, leaving employees open for higher-value tasks and problem-solving.

AI: Augment and enhance

AI tools, when used to augment IT work, enhance efficiency, boost productivity, improve decision-making, and contribute to organizational success.

Organizations must remain vigilant against the impact of digital friction and disruption that may lead to loss of productivity or engagement in the workplace. By prioritizing visibility, digital experience, right-sized tools, collaboration, and analytics, businesses can fortify their operations against disruption and pave the way for sustained workplace productivity growth. 


The FORRESTER WAVE™: End-User Experience Management, Q3 2022

The FORRESTER WAVE™: End-User Experience Management, Q3 2022