[vc_section disable_element=”yes” el_class=”no-breadcrumb-wrapper”][vc_row css=”.vc_custom_1555568044145{background-color: #ffffff !important;}”][vc_column width=”1/2″ el_class=”affordance-infographic” css=”.vc_custom_1555568142142{padding-right: 5% !important;padding-bottom: 20px !important;padding-left: 5% !important;}”][vc_custom_heading text=”Infographic” font_container=”tag:p|text_align:left” el_class=”bordered-sec-heading”][affordance_title_box box_style=”style3″ heading_type=”h1″ heading_color=”#16659d” module_title=”Where does all the time go?” short_description=”How increasing IT capacity becomes an issue” description_color=”#15b4d4″][/affordance_title_box][/vc_column][vc_column width=”1/2″ background_position=”bottom-left” css=”.vc_custom_1558688911840{background-image: url(https://www.1e.com/wp-content/uploads/2019/05/header-850×455-1.jpg?id=33715) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_empty_space height=”300px”][/vc_column][/vc_row][/vc_section][vc_section disable_element=”yes”][vc_row css=”.vc_custom_1555919110155{background-image: url(https://www.1e.com/wp-content/uploads/2019/04/blue-bg.png?id=33499) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_class=”sales-rep-row”][vc_column width=”4/12″][vc_single_image image=”33717″ img_size=”medium” alignment=”center”][vc_column_text]
Jess
Enterprise Sales Rep
$120k a year
[/vc_column_text][/vc_column][vc_column width=”4/12″][vc_single_image image=”33718″ img_size=”medium” alignment=”center”][vc_column_text]
John
1st Line IT Support
$72k a year
[/vc_column_text][/vc_column][vc_column width=”4/12″][vc_single_image image=”33716″ img_size=”medium” alignment=”center”][vc_column_text]
Andy
IT Line Manager
$95k a year
[/vc_column_text][/vc_column][/vc_row][/vc_section][vc_section disable_element=”yes”][vc_row css=”.vc_custom_1555579368721{background-color: #ffffff !important;}” el_class=”shadow_top”][vc_column css=”.vc_custom_1555569268080{padding-top: 5% !important;padding-left: 5% !important;}”][vc_custom_heading text=”A Monday morning in the life of IT support” font_container=”tag:h2|text_align:center”][/vc_column][/vc_row][vc_row css=”.vc_custom_1555569407578{background-color: #ffffff !important;}”][vc_column css=”.vc_custom_1555569497068{padding-right: 5% !important;padding-left: 5% !important;}”][vc_single_image image=”33720″ img_size=”full” alignment=”center”][/vc_column][/vc_row][vc_row css=”.vc_custom_1555574598743{background-color: #15b4d4 !important;}” el_class=”blue_box_shadow”][vc_column][vc_empty_space height=”35px”][/vc_column][/vc_row][/vc_section][vc_section disable_element=”yes”][vc_row css=”.vc_custom_1555570202678{background-color: #ffffff !important;}”][vc_column css=”.vc_custom_1555569823741{padding-top: 5% !important;padding-left: 5% !important;}”][vc_custom_heading text=”How did we do today?” font_container=”tag:h2|text_align:center”][/vc_column][/vc_row][vc_row css=”.vc_custom_1555570191594{background-color: #ffffff !important;}”][vc_column width=”4/12″][vc_single_image image=”33721″ img_size=”full”][/vc_column][vc_column width=”8/12″][vc_single_image image=”33500″ img_size=”full” alignment=”right” css=”.vc_custom_1555919170557{margin-right: -15px !important;}” el_class=”col-xs-hidden”][vc_single_image image=”33501″ img_size=”large” el_class=”display_only_mobile”][/vc_column][/vc_row][vc_row css=”.vc_custom_1555574598743{background-color: #15b4d4 !important;}” el_class=”blue_box_shadow”][vc_column][vc_empty_space height=”35px”][/vc_column][/vc_row][/vc_section][vc_section disable_element=”yes”][vc_row css=”.vc_custom_1555570086529{background-color: #ffffff !important;}”][vc_column css=”.vc_custom_1555570106119{padding-top: 5% !important;padding-left: 5% !important;}”][vc_column_text]
Solving the same problem with Tachyon
35 against 105 minutes
Faster time to resolution with fewer helpdesk contacts per incident, greater efficiency and improved end-user experience.
Now full integrated with ServiceNow (‘ITSM Connect’).
[/vc_column_text][/vc_column][/vc_row][vc_row css=”.vc_custom_1555570253406{background-color: #ffffff !important;}”][vc_column][vc_single_image image=”33490″ img_size=”full” alignment=”center”][/vc_column][/vc_row][vc_row css=”.vc_custom_1555570904953{padding-bottom: 5% !important;background-color: #ffffff !important;}”][vc_column width=”6/12″ offset=”vc_col-lg-offset-1 vc_col-md-offset-1″][vc_single_image image=”33498″ img_size=”full” alignment=”center”][/vc_column][vc_column width=”5/12″ css=”.vc_custom_1555570854053{padding-right: 50px !important;}”][vc_column_text]
IT incidents often reoccur. Resolve issues faster with known incident resolution processes.
Visit 1E.com/Tachyon
[/vc_column_text][/vc_column][/vc_row][/vc_section][vc_section disable_element=”yes”][vc_row css=”.vc_custom_1555571217569{padding-top: 3% !important;padding-right: 5% !important;padding-bottom: 3% !important;padding-left: 5% !important;background-color: #15b4d4 !important;}”][vc_column width=”1/2″][affordance_title_box box_style=”style3″ display_button=”1″ button_style=”discover-btn” button_size=”small” button_text=”Download now” button_link=”/guide/the-urgent-need-to-increase-it-capacity/” button_behavior=”new_window” heading_color=”#ffffff” module_title=”Read our CIO’s guide to Improving End-User Experience and Increasing IT Capacity” short_description=”End-User Experience and Increasing IT Capacity are two things on every CIO’s mind today. The challenge of meeting growing demands with the usual budgetary constraints can appear insoluble. As this guide demonstrates, however, if approached properly, these two aims can progress hand-in-hand.” description_color=”#ffffff”][/affordance_title_box][/vc_column][vc_column width=”1/2″][vc_single_image image=”33493″ img_size=”large”][/vc_column][/vc_row][/vc_section][vc_section section_style=”container-1266″][vc_row][vc_column css=”.vc_custom_1560757011621{padding-right: 0px !important;padding-left: 0px !important;}”][vc_column_text]Want to know more about the 1E and ServiceNow ITSM Connect feature? You’re in luck! We know service desks are maxed out —which affects productivity across the business.
ITSM Connect from 1E brings the power of Tachyon directly into the ServiceNow screen. Real-time responses can be reviewed and filtered to aid in troubleshooting without affecting end users. You can download the 1E ITSM Connect feature in the ServiceNow store today.[/vc_column_text][vc_single_image image=”34582″ img_size=”full” alignment=”center” css=”.vc_custom_1562046480695{border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-right: 1px !important;padding-left: 1px !important;border-left-color: #f2f2f2 !important;border-left-style: solid !important;border-right-color: #f2f2f2 !important;border-right-style: solid !important;border-top-color: #f2f2f2 !important;border-top-style: solid !important;border-bottom-color: #f2f2f2 !important;border-bottom-style: solid !important;}”][/vc_column][/vc_row][/vc_section][vc_section css=”.vc_custom_1562046530583{margin-top: 30px !important;}”][vc_row][vc_column][affordance_cta_button button_size=”small” button_alignment=”center” cta_code=”4f5a4501-8756-4e37-bfc6-58bfd9bbd854″ button_style=”primary-btn”][/vc_column][/vc_row][/vc_section][vc_section section_style=”full-stretch” css=”.vc_custom_1576821846077{margin-top: 70px !important;margin-bottom: 0px !important;padding-top: 40px !important;padding-bottom: 0px !important;background-color: #dddddd !important;}”][vc_row css=”.vc_custom_1559195620539{padding-bottom: 0px !important;}”][vc_column width=”1/2″ css=”.vc_custom_1559195465661{padding-top: 100px !important;}”][affordance_title_box box_style=”style3″ display_button=”1″ button_style=”primary-btn” button_size=”small” button_text=”Download now” button_link=”/resources/ebook/the-urgent-need-to-increase-it-capacity/” button_behavior=”new_window” heading_color=”#16659d” module_title=”Read our CIO’s guide to Improving End-User Experience and Increasing IT Capacity” short_description=”End-User Experience and Increasing IT Capacity are two things on every CIO’s mind today. The challenge of meeting growing demands with the usual budgetary constraints can appear insoluble. As this guide demonstrates, however, if approached properly, these two aims can progress hand-in-hand.” description_color=”#333333″][/affordance_title_box][/vc_column][vc_column width=”1/2″][vc_single_image image=”33885″ img_size=”large”][/vc_column][/vc_row][/vc_section]
