Where does all the time go?

Want to know more about the 1E and ServiceNow ITSM Connect feature? You’re in luck! We know service desks are maxed out —which affects productivity across the business.

ITSM Connect from 1E brings the power of Tachyon directly into the ServiceNow screen. Real-time responses can be reviewed and filtered to aid in troubleshooting without affecting end users. You can download the 1E ITSM Connect feature in the ServiceNow store today.

1E infographic - How increasing IT capacity becomes an issue
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Read our CIO’s guide to Improving End-User Experience and Increasing IT Capacity

End-User Experience and Increasing IT Capacity are two things on every CIO’s mind today. The challenge of meeting growing demands with the usual budgetary constraints can appear insoluble. As this guide demonstrates, however, if approached properly, these two aims can progress hand-in-hand.