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2023 Gartner® Market Guide for DEX Tools 

Published 9 October 2023

“By 2025, 50% of IT organizations will have established a DEX strategy, team and management tool, up from less than 20% in 2023.”

According to Gartner, “DEX tools help IT leaders improve the digital employee experience and shift focus from technology management to more business-value-added work.”

Download the 2023 Gartner Market Guide for DEX Tools to find out about:

  • Use cases for DEX tools.
  • The current state of the market and its near-term predictions.
  • What factors to consider when evaluating DEX vendors and tools.
  • Representative vendors of DEX tools.
  • Market recommendations for digital workplace leaders.

Gartner Market Guide for DEX Tools, Dan Wilson, Autumn Stanish, Stuart Downes, Tori Paulman, Tom Cipolla, 9th October 2023. Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fct. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

GARTNER is a registered trademark of Gartner, Inc. and its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

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