Why Digital Employee Experience? Why now?
Organizations with high DEX maturity are more likely to have:
fewer disruptions to the end-user experience
higher employee retention
higher employee satisfaction
fewer security breaches
What is DEX?
1E’s Digital Employee Experience platform, Tachyon, provides IT with actionable intelligence and real-time remediation capability to improve the experience of every employee.
Respond in Real-time
Tachyon is the only technology that enables endpoints to be diagnosed and remediated in real time. This unique automation capability can deflect 90% of situations that would otherwise culminate in a disruptive remote deskside visit.
Unlike competing point solutions, 1E Tachyon is the only solution to Digital Employee Experience, digital experience and service desk. Having fewer solutions means your IT environment is cheaper and easier to manage. And it’s built integration first to help your teams run a much more effective experience program.
Reinventing the concept of predictive technology, the 1E digital twin simulates user behaviours with synthetic transactions to find experience issues before the user does. So your IT teams can proactively remediate experience issues at scale for a better digital experience.
Renewal rate across core products
In collective productivity savings
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