Why does Digital Employee Experience matter?
To remain competitive and successful, leaders need to prioritize a great Digital Employee Experience (DEX) and build an effective DEX program. From better revenue generation to lower employee attrition, there’s no shortage of benefits when it comes to DEX.
How to improve Digital Employee Experience?
After initially assessing your DEX maturity, beginning to plan a DEX program is the next step.
This should be managed in tandem with experts in technology, process and organizational change management, otherwise known as the Center of Excellence (CoE). Maintaining a fruitful DEX CoE is comprised around:
- Constant data-based measuring of DEX initiatives
- Integrating and/or expanding the existing toolset
- Exploring new custom approaches
Tachyon: The 1E DEX Solution
The 1E Tachyon Platform provides the actionable intelligence and real-time remediation capability your IT team needs to delight every employee. All in a single platform.
Endpoint and Client Engineering
Perform real-time diagnostics and remediation for faster and more proactive incident resolution
End-User Experience
Monitor, investigate, and remediate employee experience issues in real time and at scale
Truly understand employee sentiment with customizable qualitative feedback gathering
ITSM Service Delivery
Take action at the first point of contact with endpoint task automation for ServiceNow
Deliver a self-service experience to employees with AI-driven automated resolution for ServiceNow
Build a Tachyon-powered ServiceNow CMDB to create a lean information system of endpoints
1E Modern Management Tools
World’s leading organizations use 1E to drive improvements
1E Tachyon contributes to business success and enables the journey to DEX. Hear from some of our customers and learn more about their stories.
“As an IT team, you need to put your employees first in what you’re delivering and make effective decisions. Tachyon Experience gives us the insights to do that.”
Kenneth KirkwoodWorkspace Technology Manager, Baillie Gifford
“The 1E Tachyon Platform gives us the telemetry we need to proactively see what’s happening in the endpoint environment so we can provide real-time IT support”
Scott GeyerTechnology Engineering Manager, Nationwide Insurance 
“Tachyon looked too good to be true. How could a tool deliver results that fast? ”
Ivan JaramilloDirector for Client Support, Pernod Ricard
