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Getting to know the CCO: A Q&A session with Marie Palmer

If you’ve been keeping up with 1E (move over Kardashians!) you’ll know that in the last year we’ve made big changes, and brought some new all-stars into the executive team: Mark Banfield (CEO), Richard Ward (CRO), Amber Marsh (Director of Strategic Program), Ian van Reenen (CTO), and Stephen Tarleton (CMO). Most recently, Marie Palmer has joined us as Chief Customer Officer.

If you want to skip ahead to a specific point in the video, we’ve got you covered with these handy time stamps below:
  • 00:10 – Tell us a little bit about yourself?
  • 01:49 – Why did you decide to join 1E?
  • 03:09 – What is it you love most about combining customer success with technology?
  • 03:40 – What does it mean to be “Customer Obsessed”?
  • 04:41 – What are you most excited about for 1E’s future?
  • 05:22 – A fun or interesting fact about yourself?

If you’re keen to sink your teeth into some more 2022 digital workplace trends, check out this blog from CEO, Mark Banfield, to learn more about hybrid working, proactive remediation, AND – of course – digital empathy. 


The FORRESTER WAVE™: End-User Experience Management, Q3 2022

The FORRESTER WAVE™: End-User Experience Management, Q3 2022