Proactively and Remotely Mitigate Issues at Scale with 1E

Within hours of the outage, 1E released an automated fix deployable through the 1E Platform, helping customers—including a global bank with over 80,000 endpoints—prevent further impact. The 1E CrowdStrike Bluescreen Issue Prevention response (shown here in a demo) streamlined the manual process of renaming the faulty channel file, as advised by CrowdStrike. Instead of addressing each device individually, the 1E Platform automation allowed IT teams to fix thousands of devices simultaneously, preventing them from bluescreening.

During moments like this, having a tool capable of remotely and non-intrusively gaining visibility into and remediating devices at scale is invaluable. Consider the immense time and effort IT teams would need to manually fix every affected device. If IT teams had BitLocker keys stored securely in a secondary location (such as the 1E Platform), an automated process for sending remote machines into safe mode, or a method for quickly granting local admin rights to end users, responding to this or similar issues could be faster and more efficient.

1E is committed to helping IT teams to enhance their organizational and customer experiences by providing solutions to quickly, easily, and remotely address issues at scale.