Sep 22, 2020 Jason Keogh

Remediating Performance issues with Tachyon Experience

In last week’s Tachyon Tuesday blog, Jason Keogh continued his four-part series on how to remediate endpoint issues with Tachyon Experience. This week’s vlog showcases the use cases for the Performance module of Tachyon Experience.
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Performance is the measure of device statistics—CPU utilization and process queues, I/O, memory, network, etc. From an employee perspective, Performance is the least important set of data. Why? Because employees don’t care if the CPU queue is getting longer or memory is running out—they care about the impact of those things. Thus, Performance data helps us understand why Responsiveness issues (such as apps opening at a slow speed) may be occurring.

In today’s vlog, Jason demonstrates how to use Performance data to understand the cause of, and remediate, Responsiveness issues that impact the digital employee experience.

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