To become a truly digital-first enterprise, IT must empower end-users by investing in the tools necessary to improve satisfaction, productivity and overall employee experience. The problem is that most IT tools and platforms being used today aren’t designed for the needs of the modern worker. And IT lacks holistic visibility into device experience as well as the right information to do anything about it.
This whitepaper explores why enterprises must move beyond digital employee experience monitoring and into root-cause analysis. Download now to find out:
IT organizations are grappling with the sudden increase in IT issues as a result of the rapid implementation of full-time remote working practices. From password reset requests to connectivity issues, employees have never been more reliant on IT as they adapt to the “new normal”.
Only a few months ago, a fully remote workforce was a futuristic concept for most organizations. But COVID-19 just made that a reality, causing the most seismic shift in business operations in a generation. With this new way of working, endpoints are more critical than ever. They’re the primary tool…
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