Shopping combines the on-demand user experience of consumer app stores with the control, integration, and automation needs of corporate IT. The user-friendly, B2C-inspired UI empowers users to request IT services quickly, easily, and from anywhere.
Unified IT services management
Provide a single portal for all IT services where users can request everything from new software to OS upgrades and IT fixes on any device, including mobiles.
Give employees a B2C consumer app store experience with Shopping. Rich item details, filtering, app ratings and search capabilities enable users to get what they need wherever they are and without contacting the help desk. The UI is also customizable to assimilate with your existing IT solutions.
Simplified software management
Maintain full control of software deployments with the ability to initiate approval workflows, install or uninstall apps, gain complete licencing usage and cost data, and decide which apps are available at a local level. Shopping also enables temporary software installations, reducing software costs and helping IT keep on top of their software licenses.
Integrate Shopping with ITSM systems such as ServiceNow, or with Microsoft Endpoint Management, InTune, or BigFix, to ensure software is installed on users’ devices within minutes. Shopping also integrates with the 1E platform, to enable real-time fixes, software reporting, and Windows upgrades.
Administrator and user control
Maintain absolute control of enterprise IT requests at both a local and enterprise level. Approval workflows are easily configurable and branch management enables admins to control activity in the portal at a local level to control software access. User-controlled delivery windows ensures software is installed and Windows upgrades take place only when it’s convenient for the user.
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