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Empowering the Digital Workspace: Strategic Transformation with 1E Intelligence

In today’s fast-paced digital environment, 1E Intelligence is at the forefront of Edge AI, transforming how businesses manage and optimize their digital employee experience (DEX). By integrating Edge AI capabilities, 1E Intelligence elevates the 1E Platform to new heights. It offers a unique proposition of combining the speed and reliability of edge AI with the expansive analytical capabilities of cloud AI. This synergy delivers a more reliable, faster, and scalable product to enhance the digital workspace.

Transforming the Digital Workspace with 1E Intelligence:

1E Intelligence leverages Edge AI and Cloud AI to revolutionize the digital workspace. By focusing on the user’s needs, it provides a frictionless DEX that isn’t only functional but also intuitively aligned with employee’s work style. This minimizes disruption and promotes more engaged and satisfied end users. Through predictive sentiment analysis and root-cause analysis, 1E Intelligence proactively addresses potential issues, enhancing overall user satisfaction and swiftly navigating complex IT disruptions for quick and accurate resolution.

Architecture of 1E Intelligence: 

The process is initiated on the 1E Client, where data is gathered from the device and seamlessly transitioned through a real-time data communication pipeline. This data is stored within the 1E Intelligence repository, where a GenAI model converts raw data into clear, actionable insights. Following this, both Intelligent Insights and Intelligent Sentiment data are channeled into distinct APIs. Finally, data from 1E Intelligence is seamlessly integrated into the 1E Platform user interface for effortless data visualization.

Real-time operational intelligence and scalability

One of the significant benefits of 1E Intelligence is its ability to scale operations more efficiently as data processing demands increase, without needing additional cloud resources. Its real-time operational intelligence captures and analyzes data at its origin, ensuring a seamless and personalized experience at the Edge. This capability makes sure that the global workspace isn’t just functional but also thriving, enhancing productivity and employee satisfaction.

Key features of 1E Intelligence

  • AI-driven Intelligent Insights
  • Intelligent Sentiment analysis with sentiment scores
  • Service Desk impact predictions
  • Causal AI for in-depth root-cause analysis

Shifting left with 1E Intelligence

1E’s AI strategy signifies a pivotal shift from centralized management to personalized experience at the edge, with a focus on real-time remediation. The platform’s Edge AI brings to light predictive insights and user-centric automation. This proactively detects device drift, intercepts digital friction, and avoids user frustration, all in real-time.

A future-ready platform

1E Intelligence isn’t just a technological advancement; it’s a strategic transformation of IT operations. By empowering IT teams with Edge AI, 1E Intelligence is setting a new paradigm for autonomous digital employee experience solutions, making sure workplaces are more intuitive, insightful, and impactful.


The FORRESTER WAVE™: End-User Experience Management, Q3 2022

The FORRESTER WAVE™: End-User Experience Management, Q3 2022