Gartner^® Predicts 2024: Generative AI Will Transform IT Infrastructure and Operations

Published 1 December 2023

“By 2026, more than 90% of IT operations management vendors will have embedded GenAI capabilities in their products and/or services, up from less than 5% in 2023.”

According to Gartner, “Generative AI (GenAI) accelerates the learning curve for less senior team members and empowers senior team members with advanced insights and automation capabilities, but it is critical to not view GenAI as a replacement for human expertise.”

Download the report to uncover:

• The key findings of the authors’ analysis.
• Their implications on the digital workplace market.
• Strategies that I&O leaders should consider when implementing GenAI.

Gartner, Predicts 2024: Generative AI Will Transform IT Infrastructure and Operations, Cameron Haight, Chris Matchett, Jonathan Forest, Andrew Lerner, Tom Cipolla, Chris Saunderson, Colin Fletcher, Pankaj Prasad, 1 December 2023.

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